Front Desk Supervisor

2 weeks ago


Mystic, Connecticut, United States Spark by Hilton Mystic Groton Full time
Front Desk Supervisor

At Spark by Hilton Mystic Groton, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our guests, while ensuring the smooth operation of our front desk.

Key Responsibilities:
  • Provide attentive and courteous service to all guests, ensuring a positive experience from check-in to check-out.
  • Assist the Operations Lead and Hotel Manager in maintaining a high level of customer satisfaction and resolving any guest complaints in a timely and professional manner.
  • Oversee the check-in and check-out process, ensuring accuracy and efficiency.
  • Monitor key control and maintain hotel security.
  • Assist in training and cross-training of new hires and current employees.
Requirements:
  • High School diploma or equivalent required.
  • At least 2-3 years of progressive experience in a hotel or related field required.
  • College coursework in a related field helpful.
  • Previous supervisory responsibility preferred.
  • Ability to stand during entire shift.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.



  • Mystic, Connecticut, United States Spark by Hilton Mystic Groton Full time

    Front Desk Supervisor Job DescriptionThe Front Desk Supervisor plays a vital role in ensuring the smooth operation of our hotel's front desk. This position requires a high level of customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to all guests,...

  • Front Desk Supervisor

    2 weeks ago


    Mystic, Connecticut, United States Spark by Hilton Mystic Groton Full time

    Front Desk SupervisorAt Spark by Hilton Mystic Groton, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our guests, while ensuring the smooth operation of our front desk.Key Responsibilities:Provide attentive...

  • Front Desk Manager

    1 week ago


    Mystic, Connecticut, United States Residence Inn Mystic Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Residence Inn Mystic. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and that our hotel operations run smoothly.Key ResponsibilitiesInterview, select, train, schedule, coach and...


  • Mystic, Connecticut, United States Residence Inn Mystic Full time

    ### Job Summary We are seeking a skilled Front Desk Supervisor to join our team at Residence Inn Mystic. As a key member of our front office team, you will be responsible for ensuring exceptional guest experiences and driving business results. ### Key Responsibilities * Lead and develop a high-performing front office team, providing coaching, training,...


  • Mystic, Connecticut, United States Residence Inn Full time

    Job SummaryWe are seeking an experienced Operations Manager to join our Residence Inn team. As a key member of our front of house operations, you will be responsible for ensuring seamless guest experiences and driving business growth.Key ResponsibilitiesLeadership and Team ManagementTrain, schedule, and coach front desk staff to ensure exceptional guest...

  • Operations Manager

    4 weeks ago


    Mystic, Connecticut, United States Residence Inn Full time

    Job SummaryWe are seeking an experienced Operations Manager to join our Residence Inn team. As a key member of our front of house operations, you will be responsible for ensuring seamless guest experiences and driving business growth.Key ResponsibilitiesGuest Services: Train, schedule, coach, and support associates to deliver exceptional guest service,...

  • Front Office Manager

    15 hours ago


    Mystic, Connecticut, United States Delamar Hotel Collection Full time

    Delamar Hotel Collection: Front Office ManagerWe are seeking a highly skilled and experienced Front Office Manager to join our team at Delamar Hotel Collection. As a key member of our hotel operations team, you will be responsible for ensuring the smooth and professional operation of the front desk and front service departments.Key Responsibilities:Direct...

  • Front Office Manager

    3 weeks ago


    Mystic, Connecticut, United States Delamar Hotel Collection Full time

    Job Title: Front Office ManagerDelamar Hotel Collection is seeking a highly skilled and experienced Front Office Manager to lead our front desk team at our luxury boutique hotel in Mystic, CT.Job Summary:The Front Office Manager will be responsible for overseeing the smooth and professional operation of the front office and front service departments,...


  • Mystic, Connecticut, United States Delamar Hotel Collection Full time

    Delamar Hotel Collection: Front Office ManagerWe are seeking a highly skilled and experienced Front Office Manager to join our team at Delamar Hotel Collection. As a key member of our hotel operations team, you will be responsible for ensuring the smooth and professional operation of the front desk and front service departments.Key Responsibilities:Direct...

  • Front Office Manager

    3 weeks ago


    Mystic, Connecticut, United States Delamar Hotel Collection Full time

    Job Title: Front Office ManagerDelamar Hotel Collection is seeking a highly skilled and experienced Front Office Manager to lead our front desk team.Job SummaryThe Front Office Manager will be responsible for overseeing the smooth and professional operation of the front office and front service departments, ensuring exceptional customer satisfaction and...

  • Operations Manager

    3 weeks ago


    Mystic, Connecticut, United States Residence Inn Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at Residence Inn. As an Operations Manager, you will be responsible for managing the front of the house operations, including complimentary breakfast service, banquets, catering functions, and front office, in accordance with established guest service and...


  • Mystic, Connecticut, United States MDVIP Full time

    Job OverviewMDVIP Practice Management, LLC is seeking a Healthcare Office Supervisor to become an integral part of our team. We provide comprehensive benefits, including Health, Dental, Vision, and 401k plans. Additionally, we offer company-sponsored Short-Term and Long-Term Disability coverage, along with a basic Life and AD&D insurance policy.This role...

  • Operations Director

    4 hours ago


    Mystic, Connecticut, United States Hilton Mystic Full time

    Director of Operations Job DescriptionHilton Mystic is seeking a skilled and experienced Director of Operations to join our team.Key Responsibilities:Oversee the daily operations of the hotel, including front desk and housekeeping.Develop and implement policies, procedures, and standards to ensure excellent customer service and guest satisfaction.Manage and...

  • House Attendant

    2 weeks ago


    Mystic, Connecticut, United States Hyatt Place Mystic Full time

    Job SummaryAs a House Attendant at Hyatt Place Mystic, you will play a vital role in ensuring the cleanliness and maintenance of our public areas. This includes cleaning and setting up meeting rooms, delivering service items to guest rooms, and driving our shuttle van when needed.ResponsibilitiesCleaning and Maintenance: Clean and maintain the appearance of...


  • Mystic, Connecticut, United States Distinctive Hospitality Group Full time

    {"title": "Director of Operations", "description": "Hotel Operations DirectorHilton Mystic is seeking a skilled and experienced Director of Operations to lead our hotel's daily operations. As the Director of Operations, you will play a key role in ensuring the smooth and efficient running of our hotel. This is an exciting opportunity to be part of a dynamic...

  • Front Desk Supervisor

    4 months ago


    Mystic, United States Spark by Hilton Mystic Groton Full time

    Job DescriptionJob DescriptionThe Front Desk Supervisor is responsible for assisting the Operations Lead and Hotel Manager,  while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Pay: $18.50 hourResponsibilitiesApproach all interactions with guests...

  • Front Desk Supervisor

    3 months ago


    Mystic, United States Spark by Hilton Mystic Groton Full time

    The Front Desk Supervisor is responsible for assisting the Operations Lead and Hotel Manager, while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Pay: $18.50 hour Responsibilities Approach all interactions with guests and co-workers in a...


  • Mystic, United States Steamboat Inn LLC Full time

    Job DescriptionJob DescriptionFront Desk Position (Mystic)The Captains Mansion LLC15 Elm Streetcompensation: subject to experienceemployment type: part-timejob title: Front Desk ClerkThe Captains Mansion is a newly renovated boutique Inn, located in Historic Downtown Mystic. We are recruiting for a part time Front Desk position. This position requires a...


  • Mystic, Connecticut, United States Residence Inn - Mystic Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Residence Inn - Mystic. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.Key ResponsibilitiesProvide warm and welcoming greetings to guests,...

  • Front Office Manager

    3 weeks ago


    Mystic, United States Delamar Hotel Collection Full time

    Delamar Mystic- a stunning waterfront NEW luxury boutique hotel that will treat guests to unparalleled views of the Mystic River and Mystic Seaport is seeking a Front Office Manager to lead the front desk team.Role DescriptionThis is a full-time on-site role for a Front Office Manager at Delamar Hotel in Mystic, CT. The Front Office Manager will oversee...


  • Mystic, Connecticut, United States Residence Inn - Mystic Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Residence Inn - Mystic. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.Key ResponsibilitiesProvide warm and welcoming greetings to guests,...

  • Guest Service Agent

    3 months ago


    Mystic, United States Hilton Mystic Full time

    We are looking for friendly and welcoming individuals who excel in customer service! If this sounds like you, apply to be our newest guest services agent! Benefits Competitive compensation Professional development and growth Paid personal and vacation time Company-sponsored medical plans including health insurance, dental, vision, life, 401k retirement...

  • Operations Manager

    3 weeks ago


    Mystic, Connecticut, United States Residence Inn - Mystic Full time

    Job SummaryWe are seeking an experienced Operations Manager to join our team at Residence Inn - Mystic. As an Operations Manager, you will be responsible for managing the front of house operations, including complimentary breakfast service, banquets, catering functions, and front office, in accordance with established guest service and sustainability...

  • House Attendant

    2 weeks ago


    Mystic, United States Hyatt Place Mystic Full time

    Job Summary: Informacin disponible en espaol a continuacin. The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee...


  • Mystic, United States Hilton Mystic Full time

    Director of Operations Hilton Mystic is seeking a skilled and experienced Director of Operations to join our team. As the Director of Operations, you will play a key role in ensuring the smooth and efficient running of our hotel. This is an exciting opportunity to be part of a dynamic and growing hospitality company. Responsibilities Oversee the daily...

  • Director of Operations

    2 months ago


    Mystic, United States Hilton Mystic Full time

    Job DescriptionJob DescriptionDirector of OperationsHilton Mystic is seeking a skilled and experienced Director of Operations to join our team. As the Director of Operations, you will play a key role in ensuring the smooth and efficient running of our hotel. This is an exciting opportunity to be part of a dynamic and growing hospitality...


  • Mystic, United States Hartford Healthcare Full time

    Description Job Schedule: Per Diem Standard Hours: 1 Job Shift: Shift 1 Shift Details: Mon-Fri Work whereeverymomentmatters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare...

  • Orthopaedic Assistant

    2 weeks ago


    Mystic Island, New Jersey, United States Rothman Orthopaedics Full time

    Job Title: Orthopaedic AssistantRothman Orthopaedics is seeking a skilled Orthopaedic Assistant to provide administrative and clinical support to our team.Responsibilities:Assist physicians and physician assistants with daily dutiesProvide exceptional patient care and supportMaintain a clean and organized work environmentAssist with scheduling and front desk...


  • Mystic, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: 3 days 7:15am - 3:45pm, 2 days 10:30am - 7pm Work whereevery moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of...