Hotel Operations Manager

3 weeks ago


Mystic, Connecticut, United States Distinctive Hospitality Group Full time
{"title": "Director of Operations", "description": "

Hotel Operations Director

Hilton Mystic is seeking a skilled and experienced Director of Operations to lead our hotel's daily operations. As the Director of Operations, you will play a key role in ensuring the smooth and efficient running of our hotel. This is an exciting opportunity to be part of a dynamic and growing hospitality company.

Key Responsibilities:

• Oversee the daily operations of the hotel, including front desk and housekeeping.

• Develop and implement policies, procedures, and standards to ensure excellent customer service and guest satisfaction.

• Manage and train a team of employees, ensuring they have the necessary skills and resources to perform their duties effectively.

• Monitor and analyze operational performance, identify areas for improvement, and implement corrective actions.

• Collaborate with other departments, such as sales and marketing, to maximize hotel revenue and profitability.

• Ensure compliance with health and safety regulations.

Requirements:

• Minimum of 5 years of experience in hotel operations.

• Hilton managerial experience highly preferred.

• Strong leadership and management skills.

• Excellent communication and interpersonal skills.

• Proven ability to make sound decisions in a fast-paced environment.

• Knowledge of hotel operations and industry trends.

• Ability to work well under pressure and meet deadlines.

Benefits:

• Medical, Dental, Vision Insurance after 60 days of employment.

• Paid Vacation and Personal time.

• 401k

• Go Hilton Team Member travel program

About the Company:

Hilton Mystic is a renowned hotel located in Mystic, Connecticut owned and operated by Distinctive Hospitality Group. We pride ourselves on delivering exceptional service and providing a memorable experience to our guests. With a commitment to quality and continuous improvement, we strive to be the hotel of choice for both business and leisure travelers.

Job Type: Full-time

Pay: $80,000.00 per year

Schedule:

10 hour shift

Experience:

Hotel management: 5 years (Required)

Ability to Commute:

Mystic, CT Required)

Ability to Relocate:

Mystic, CT 06355: Relocate before starting work (Required)

Work Location: In person

", "lang_code": "en-US"}


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