Hotel Operations Manager
3 weeks ago
Hotel Operations Director
Hilton Mystic is seeking a skilled and experienced Director of Operations to lead our hotel's daily operations. As the Director of Operations, you will play a key role in ensuring the smooth and efficient running of our hotel. This is an exciting opportunity to be part of a dynamic and growing hospitality company.
Key Responsibilities:
• Oversee the daily operations of the hotel, including front desk and housekeeping.
• Develop and implement policies, procedures, and standards to ensure excellent customer service and guest satisfaction.
• Manage and train a team of employees, ensuring they have the necessary skills and resources to perform their duties effectively.
• Monitor and analyze operational performance, identify areas for improvement, and implement corrective actions.
• Collaborate with other departments, such as sales and marketing, to maximize hotel revenue and profitability.
• Ensure compliance with health and safety regulations.
Requirements:
• Minimum of 5 years of experience in hotel operations.
• Hilton managerial experience highly preferred.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Proven ability to make sound decisions in a fast-paced environment.
• Knowledge of hotel operations and industry trends.
• Ability to work well under pressure and meet deadlines.
Benefits:
• Medical, Dental, Vision Insurance after 60 days of employment.
• Paid Vacation and Personal time.
• 401k
• Go Hilton Team Member travel program
About the Company:
Hilton Mystic is a renowned hotel located in Mystic, Connecticut owned and operated by Distinctive Hospitality Group. We pride ourselves on delivering exceptional service and providing a memorable experience to our guests. With a commitment to quality and continuous improvement, we strive to be the hotel of choice for both business and leisure travelers.
Job Type: Full-time
Pay: $80,000.00 per year
Schedule:
10 hour shift
Experience:
Hotel management: 5 years (Required)
Ability to Commute:
Mystic, CT Required)
Ability to Relocate:
Mystic, CT 06355: Relocate before starting work (Required)
Work Location: In person
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