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Client Services Coordinator
2 months ago
Founded with a vision to revolutionize healthcare, CarePartners Living LLC is dedicated to providing compassionate and innovative care solutions. Our organization encompasses a Specialty Medical Group, Caregiving Agency, Practice Management Organization, and Specialty Recruiting Organization.
- Work-Life Balance: Enjoy a Monday through Friday schedule that prioritizes your quality of life.
- Comprehensive Benefits: A robust benefits package that includes paid time off.
- Professional Development: Opportunities for mentorship from our experienced leadership team.
- Family Environment: At CarePartners, you are not just an employee; you are part of our family.
The Client Care Coordinator at CarePartners Living LLC is tasked with the daily scheduling and coordination of Personal Care Attendant and Caregiver assignments. This role is essential in upholding our culture of compassion, accountability, and exceptional service.
Key responsibilities include:
- Leading by embodying the mission of CarePartners Living LLC, fostering meaningful relationships with clients and their families.
- Supporting performance improvement initiatives within the agency.
- Adhering to all agency policies and maintaining confidentiality.
- Promoting safety for clients and staff.
- Scheduling service visits as directed by supervisors.
- Assisting in the client referral and intake process.
- Verifying insurance coverage when necessary.
- Ensuring timely scheduling of visits and assignments.
- Maintaining a professional appearance and a positive work environment.
- Serving as receptionist/operator as needed.
- Collecting client satisfaction feedback.
- Performing additional duties as required.
To be considered for this role, candidates should possess:
- A high school diploma or GED; an associate or bachelor's degree in Business Management or a related field is preferred.
- At least 18 years of age.
- A minimum of one year of experience in in-home service scheduling is preferred.
- Strong oral and written communication skills in English.
- The ability to maintain confidentiality regarding client services.
- A valid state driver's license and access to a reliable, insured vehicle, if necessary.
Full-time
Compensation:
$24.00 per hour
Benefits Include:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 5x8
- 8-hour shifts
- On-call duties
- What motivates you?
Scheduling: 1 year
Language Skills:
- Vietnamese (Preferred)
- Spanish (Preferred)
- Ability to commute as required.
- Willingness to relocate if necessary.
In-person.
