Technical Support Specialist

18 hours ago


Tempe, Arizona, United States iTek Solutions Full time
Job Summary

As a Technical Support Specialist at iTek Solutions, you will provide administrative and technical support assistance to all levels of personnel. Your responsibilities will include troubleshooting online learning issues, requesting training, and other computer-related activities. This role is ideal for individuals who enjoy problem-solving and providing excellent customer service.

Key Responsibilities
  • Provide technical support for online learning and computer-related issues
  • Assist with training requests and other administrative tasks
  • Collaborate with team members to resolve technical issues
  • Document and track technical issues and resolutions
Requirements

To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Experience with computer systems and online learning platforms is a plus.



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