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Technical Support Specialist

2 months ago

Tempe, Arizona, United States Global Channel Management Full time
About the Job

Technical Support Representative

At Global Channel Management, we're seeking a skilled Technical Support Representative to join our team.

Key Responsibilities:

\u2022 Provide exceptional customer service in person, via phone, and email
\u2022 Resolve help desk issues, including troubleshooting hardware and software problems
\u2\u2022 Perform user administration duties

Requirements:

\u2022 Bachelor's degree in Information Technology or Computer Science
\u2022 3 years' work experience as an IT or Desktop Support Technician
\u2022 Familiarity with networking systems and protocols
\u2022 Knowledge of remote desktop support systems, including TeamViewer

If you're a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply.