Head of Marketing Operations Manager
4 days ago
We are seeking a highly skilled Head of Marketing Operations to join our team at American Water Resources LLC. This role will be responsible for leading the execution, production, and quality control of all marketing campaigns, including direct mail, email, and digital marketing.
The ideal candidate will have 8+ years of progressive experience in marketing operations, campaign execution, and project management. They will be responsible for managing two teams responsible for campaign execution, partnering with channel strategy leaders, and overseeing the QA, testing, and proofing processes.
The successful candidate will have a strong leadership and interpersonal skills, with a track record of effectively communicating with and influencing stakeholders and executives. They will also have knowledge of the latest marketing automation, quality control, and process design trends and best practices.
Responsibilities include:
- Managing two teams responsible for campaign execution
- Partnering with channel strategy leaders to define and manage the campaign calendar
- Overseeing the QA, testing, and proofing processes
- Working closely with the Strategic Partnership Group to coordinate timelines and approvals
- Ensuring adherence to brand standards and best-in-class customer experience
- Partnering with Finance and Marketing Analytics to develop and report on key operational metrics
Requirements include:
- 8+ years of progressive experience in marketing operations, campaign execution, and project management
- 5+ years of experience managing direct mail execution
- 7+ years of experience leading and mentoring high-performing teams
- Strong leadership and interpersonal skills
- Knowledge of the latest marketing automation, quality control, and process design trends and best practices
We offer a competitive compensation package, comprehensive health coverage, 401(k) plan with 4% company match, and generous paid time off. If you are a motivated and experienced marketing professional looking for a new challenge, please submit your application.
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