Pharmacy Operations Manager

3 weeks ago


Naperville, Illinois, United States Walgreens Full time
Job Description:

  • As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. You will serve as a full-time certified pharmacy technician, operating pharmacy systems to obtain patient and drug information and process prescriptions.
  • You will be responsible for supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations, and business ethics. This includes selecting, scheduling, and developing pharmacy technician personnel, leading training, coaching, and performance management of pharmacy technicians.
  • You will also be responsible for communicating with pharmacy team members, relaying messages from the support center or other key emails as required. Additionally, you will participate in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager.

Key Responsibilities:

  • Assist pharmacist in the delivery of patient care, including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).
  • Complete patient and physician calls under the supervision of a pharmacist (where allowed by law).
  • Exercise independent judgment to delegate, direct, and assign non-clinical work in the pharmacy, ensuring tasks are completed on-time and holding others accountable for efficient workflow.
  • Manage core pharmacy workflow and drive excellence in pharmacy operations, coordinating and organizing pharmacy daily schedule of activities.
  • Recommends allocation of pharmacy hours and assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

Requirements:

  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.


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