Pharmacy Operations Manager

4 weeks ago


Naperville, Illinois, United States Walgreens Full time
Job Summary:

As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of our pharmacy department. This includes managing the workflow, ensuring efficient operations, and providing excellent customer service. You will also be responsible for supervising pharmacy technicians and cashiers, as well as developing and implementing processes to improve pharmacy operations.

Key Responsibilities:

  • Manage and coordinate pharmacy operations, including workflow, inventory management, and customer service.
  • Supervise and develop pharmacy technicians and cashiers, providing training and coaching to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Develop and implement processes to improve pharmacy operations, including streamlining workflows, reducing errors, and improving customer satisfaction.
  • Collaborate with the Pharmacy Manager and other stakeholders to achieve business objectives and improve pharmacy performance.
  • Ensure compliance with company policies, laws, and regulations, including Good Faith Dispensing and asset protection.
  • Communicate effectively with pharmacy team members, customers, and other stakeholders to ensure seamless operations and excellent customer service.

Requirements:

  • High School Diploma or equivalent required; PTCB or ExCPT certification preferred.
  • 1 year of work experience as a pharmacy technician in a retail or hospital setting.
  • Excellent communication and leadership skills, with the ability to motivate and develop team members.
  • Ability to work flexible hours, including evenings and weekends.

Preferred Qualifications:

  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.


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