Client Support Specialist

2 weeks ago

Lake Mary, Florida, United States Innova Solutions Full time

Innova Solutions is currently seeking a Customer Service Representative.

Position Type: Contract to Hire

Duration: 12+ Months Temp to Perm

Location: Lake Mary, FL

Work Arrangement: Hybrid (3 days in office)

Training: Remote

Training Schedule: Monday to Friday, 8 AM - 4:30 PM; Day 1 starts at 9 AM

Post-Training Schedule: Hourly shifts with start and end times between 11 AM and 12 AM

As a Customer Service Representative, your responsibilities will include:

  • Delivering comprehensive analytics and reporting services aimed at enhancing and automating client processing systems. Addressing moderate to complex client concerns.
  • Providing direct guidance to various organizational units to ensure timely service delivery or issue resolution.
  • Collaborating with teams to ensure that problems are effectively addressed and resolved promptly.
  • Engaging in product development, enhancements, and system testing to ensure efficient processing of high-value transactions.
  • Resolving intricate issues by leveraging a deep understanding of system intricacies.
  • Combining extensive area knowledge with a solid grasp of industry standards to deliver solutions to both internal and external clients.
  • Offering support to junior client processing roles.
  • Possibly overseeing and reviewing the work of other team members.
  • May involve specific supervisory duties, training, and approval processes.
  • Contributing to the achievement of team objectives.

The ideal candidate will possess: Strong customer service experience, particularly within the Financial Services sector.

Qualified candidates are encouraged to APPLY NOW for immediate consideration. Please submit the required information, and we will respond as soon as possible.

Compensation and Benefits:

Pay Range: $24.00/hr - $25.00/hr

*The offered pay range will be determined based on various factors, including education, work experience, job location, specific duties, and certifications.

Benefits: Innova Solutions provides benefits (subject to eligibility) including: Medical and pharmacy coverage, Dental and vision insurance, 401(k), Health Savings Account (HSA), Flexible Spending Account (FSA), Life Insurance, Pet Insurance, Short-term and Long-term Disability, Accident and Critical Illness coverage, Pre-paid legal and ID theft protection, Sick time, and other paid leaves as mandated by law, Employee Assistance Program (EAP).

About Innova Solutions: Established in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs around 50,000 professionals globally and reports an annual revenue nearing $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we provide strategic technology and business transformation solutions to our clients, empowering them to excel in their respective fields.

Recent Recognitions:

  • Ranked as one of the largest IT consulting staffing firms in the USA - #4 by Staffing Industry Analysts (SIA 2022)
  • Recipient of the ClearlyRated Client Diamond Award
  • One of the largest certified MBE companies in the NMSDC Network
  • Advanced Tier Services partner with AWS and Gold with Microsoft

Website: Innova Solutions is an Equal Opportunity Employer and prohibits any form of unlawful discrimination and harassment. We are committed to ensuring a work environment free from discrimination and harassment based on race, color, religion, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by applicable laws.

The company will consider qualified applicants with arrest and conviction records in compliance with relevant fair chance ordinances.

American Cybersystems, Inc. is acting as an Employment Agency in relation to this vacancy.

  • Client Support Specialist

    1 week ago

    Lake Mary, Florida, United States Trumpet Behavioral Health Full time

    Position Overview:Compensation: $21-25/hr. based on experienceClient Support Specialist: Empowering Families Through Exceptional Care CoordinationAre you passionate about making a difference in the lives of children with autism? If you possess the tenacity of a sales professional combined with a robust background in client relations, Trumpet Behavioral...

  • Client Support Specialist

    2 weeks ago

    Lake Mary, Florida, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Customer Service Representative to enhance our client engagement efforts. This role is pivotal in delivering exceptional service and resolving client inquiries effectively.Key Responsibilities:1. Provide advanced analytics and reporting services aimed at optimizing client processing systems.2. Address...

  • Client Support Specialist

    2 weeks ago

    Lake Mary, Florida, United States American Cybersystems Full time

    Position Overview:American Cybersystems is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in providing exceptional service to our clients and ensuring their needs are met effectively.Role Type:Full-time/Contract to HireKey Responsibilities:Handle moderate to complex client inquiries and issues.Collaborate...

  • Client Support Representative

    2 weeks ago

    Lake Mary, Florida, United States CNA Financial Corporation Full time

    Join Our Team as a Customer Service SpecialistAt CNA Financial Corporation, we are seeking a dedicated Customer Service Specialist to enhance our Retail and Insurance divisions. In this role, you will serve as a crucial Business Partner, executing a range of responsibilities aligned with our operational standards.Your Key Responsibilities Include:Efficiently...

  • Client Support Specialist

    2 weeks ago

    Lake Mary, Florida, United States American Cybersystems Full time

    Position Title: Customer Service RepresentativePosition Type: Fulltime/ Contract to HireDuration: 12 MonthsLocation: Hybrid Role (3 Days Onsite, 2 Days Remote)Role Overview: As a Customer Service Representative, you will be responsible for managing moderate to complex client inquiries. You will provide direct guidance to various organizational units to...

  • Client Support Specialist

    2 weeks ago

    Lake Mary, Florida, United States Innova Solutions Full time

    Innova Solutions is actively seeking a Customer Service Representative. Position Type: Contract to Hire Duration: 12+ Months Temp to Perm Location: Lake Mary, FL Hybrid Position: 3 days in office Training: Remote Training Schedule: Mon-Fri 8am-4:30pm; Day 1 starts at 9am Post-Training Schedule: Hourly shifts; Start & End times ranging between 11am-12am As a...

  • Client Support Specialist

    2 weeks ago

    Lake Mary, Florida, United States Innova Solutions Full time

    Innova Solutions is seeking a dedicated Customer Service Representative.Position Type: Full-time/Contract to HireDuration: 12 MonthsLocation: Lake Mary, FLWork Arrangement: Hybrid RoleTraining Schedule: Monday to Friday, 8 AM - 4:30 PMPost-Training Schedule: 8-10 hour shifts; Start & End times ranging between 11 AM - 12 AMKey Responsibilities:Manage moderate...

  • Client Support Specialist

    1 week ago

    Lake Mary, Florida, United States American Cybersystems Full time

    Company Overview:American Cybersystems is actively seeking a dedicated Customer Service Representative to join our dynamic team.Position Type: Full-time/Contract to HireRole Overview:As a Customer Service Representative, your primary responsibilities will include:Addressing and resolving moderate to complex client inquiries.Collaborating with various...

  • Client Support Representative

    2 weeks ago

    Lake Mary, Florida, United States Charisma Media Full time

    Customer Service Specialist RoleCompany Overview: CHARISMA MEDIA is a vibrant multi-media organization committed to inspiring individuals to embrace the influence of the Holy Spirit and create a meaningful impact. We are in search of passionate team members who resonate with our mission for global transformation.We emphasize the importance of honoring God...

  • Client Support Specialist

    2 weeks ago

    Lake Mary, Florida, United States American Cybersystems Full time

    Position Overview:American Cybersystems is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in ensuring exceptional service delivery and client satisfaction.Role Type:Full-time/Contract to HireKey Responsibilities:Address and manage moderate to complex client inquiries and concerns.Collaborate with various...

  • Client Support Specialist

    1 week ago

    Lake Mary, Florida, United States Seacoast Banking Corporation of Florida Full time

    Position OverviewThis role is pivotal in enhancing the financial engagement of our clientele at Seacoast Banking Corporation of Florida. The primary responsibility is to foster strong relationships with both prospective and current customers.Key ResponsibilitiesDevelop and maintain a robust customer base.Identify and understand the financial aspirations of...

  • IT Support Specialist

    3 days ago

    Lake Mary, Florida, United States Kappa Services Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Kappa Services. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support and...

  • Client Support Specialist

    2 weeks ago

    Lake Worth, Florida, United States Pax Media Group Llc Full time

    Client Support Specialist - Verification and Data Entry RolePax Media Group LLC is seeking dedicated and reliable candidates for the position of Client Support Specialist. Ideal applicants will possess a keen eye for detail and fundamental computer proficiency.Position: Client Support SpecialistWork Environment: RemotePreferred Qualifications: Experience is...

  • Client Support Specialist

    2 weeks ago

    Lake Worth, Florida, United States YSJ SUPPORT SERVICES CORP Full time

    Job OverviewPosition: Support Coordinator at YSJ Support Services CorpAre you eager to gain meaningful experience in social services while making a difference in the lives of individuals with disabilities? YSJ Support Services Corp is on the lookout for dedicated Support Coordinators to join our expanding team. We are committed to delivering exceptional case...

  • Client Relations Specialist

    2 weeks ago

    Lake Mary, Florida, United States Chris Slaby - State Farm Agent Full time

    Benefits:Paid time offROLE OVERVIEW:As a Client Relations Specialist at Chris Slaby - State Farm Agent, you play a crucial role in the success of our agency and the satisfaction of our clients. Your primary focus is to foster strong relationships with clients while serving as a bridge between their needs and our agency's offerings. By actively promoting...

  • Client Support Specialist

    2 weeks ago

    Lake Worth, Florida, United States YSJ SUPPORT SERVICES CORP Full time

    Job OverviewPosition: Support Coordinator at YSJ Support Services CorpAre you seeking to gain invaluable experience in the field of social work while making a meaningful difference in the lives of others?YSJ Support Services Corp is currently expanding its team and is in search of dedicated Support Coordinators. Our organization is committed to delivering...

  • Client Support Specialist

    1 week ago

    Lake Worth, Florida, United States YSJ SUPPORT SERVICES CORP Full time

    Job OverviewPosition: Support Coordinator at YSJ Support Services CorpAre you eager to gain meaningful experience in social services while making a significant difference in the lives of individuals with disabilities? YSJ Support Services Corp is on the lookout for dedicated Support Coordinators to join our expanding team. We are committed to delivering...

  • Client Support Specialist

    2 weeks ago

    Lake Wales, Florida, United States Circle K Stores, Inc. Full time

    Join Our Team as a Client Support SpecialistCompany: Circle K Stores, Inc.We are seeking a dedicated Client Support Specialist to enhance our customer service experience. If you thrive in a dynamic environment and enjoy assisting customers, this role is perfect for you.Position Overview:As a Client Support Specialist, you will be responsible for providing...

  • Healthcare Support Specialist

    2 weeks ago

    Lake Mary, Florida, United States Blue Sprig Pediatrics Inc Full time

    Position Overview:As a vital member of our team at Blue Sprig Pediatrics Inc, the Healthcare Support Specialist plays a crucial role in ensuring the well-being of our clients. This position focuses on providing exceptional care coordination services to enhance patient experiences and outcomes.Key Responsibilities:1. Collaborate with healthcare professionals...

  • Multilingual Client Support Specialist

    1 week ago

    Lake City, Florida, United States Florida One Insurance Full time

    Job OverviewAre you eager to leverage your bilingual abilities in a role that emphasizes outstanding client support? Florida One Insurance is seeking a Full-Time Multilingual Client Support Specialist to thrive in a vibrant and fast-paced work setting. This position offers a competitive annual salary between $46,133 and $65,405, recognizing your dedication...