IT Support Specialist
5 days ago
We are seeking a highly skilled and experienced IT Support Specialist to join our team at Kappa Services. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems are running smoothly and efficiently.
Key Responsibilities- Provide technical support and assistance to clients via phone, email, and on-site visits.
- Analyze and resolve complex technical issues related to hardware, software, and network systems.
- Install, configure, and maintain computer systems, networks, and other IT equipment.
- Develop and implement technical solutions to improve client IT systems and processes.
- Collaborate with other team members to ensure seamless delivery of IT services.
- Stay up-to-date with the latest technology trends and advancements in the IT industry.
- 7+ years of experience in IT support and technical services.
- Strong knowledge of computer systems, networks, and software applications.
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- High school diploma or equivalent required; bachelor's degree in computer science or related field preferred.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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