Field Service Technician

5 days ago


Raleigh, North Carolina, United States Technical Safety Services Full time
Job Description

Job Summary

We are seeking a highly skilled and detail-oriented Field Service Technician to join our team at Technical Safety Services. As a Field Service Technician, you will be responsible for providing on-site services to our clients, including testing, certification, calibration, and repair of laboratory equipment.

Key Responsibilities

  • Perform testing, certification, calibration, and repair services across a variety of laboratory spaces and equipment on client premises and/or in shop facilities.
  • Interface directly with clients to understand, discuss and execute their needs.
  • Maintain and improve client relationships and act as the client's primary in-person interaction with the company.
  • Complete all required documentation and administrative tasks related to assigned business.
  • Other duties as assigned.

Requirements

  • Requires a High School Diploma or equivalent. 2-year or 4-year degree preferred.
  • Requires some relevant customer service, mechanical, and/or electrical experience.
  • A combination of education, training, and related experience may meet requirements.

Preferred Qualifications

  • Excellent customer service and relationship-building skills.
  • Strong troubleshooting and problem-solving skills with the ability to continually learn new services.
  • Ability to work effectively with minimal supervision by employing effective time management and prioritization skills.
  • Highly effective verbal and written communication skills.
  • Knowledge of basic math including geometry and algebra.
  • Valid driver's license and good driving record.
  • Experience with the Microsoft Office suite.

What We Offer

  • Competitive salaries and a wide range of benefits.
  • Sign on bonus of $1,000 ($500 paid after 90 days and $500 paid after 6 months)
  • Medical, vision, and dental insurance
  • 401(k) plan with a company matching contribution
  • Long-term disability, short-term disability, and life insurance
  • Competitive Paid Time Off (PTO) and company paid holidays

Why Work with Us

At Technical Safety Services, we are a leading provider of environmental monitoring solutions and testing, calibration, and certification services for controlled environments, medical gas systems, and laboratory instrumentation. We are a dynamic and growing company that values our employees and provides opportunities for career development and advancement.



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