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Field Service Technician

2 months ago


Raleigh, North Carolina, United States Amada America, Inc. Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Amada America, Inc. as a Punch Press Specialist. The successful candidate will be responsible for providing top-notch installation, service, and training to our customers in the Raleigh, NC territory.

Key Responsibilities
  • Installation and Service: Install and service Amada Punch Presses and other related equipment, ensuring optimal performance and efficiency.
  • Training and Support: Provide comprehensive training to customers on the operation, programming, and maintenance of Amada equipment.
  • Troubleshooting and Repair: Troubleshoot and repair mechanical, hydraulic, pneumatic, electrical, and control system issues on Amada equipment.
  • Customer Relations: Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
  • Travel and Logistics: Travel regularly within the assigned territory, occasionally overnight, to provide service and support to customers.
Requirements
  • Education: Minimum of a 2-year degree in a related field, with relevant work experience preferred.
  • Skills: Proficient in mechanical, hydraulic, pneumatic, electrical, and control systems; ability to read and interpret mechanical and electrical drawings; working knowledge of computers and Windows OS.
  • Physical Demands: Ability to lift up to 50 lbs and perform physical tasks associated with equipment installation and maintenance.
Benefits
  • Major Medical and Hospitalization
  • Pharmacy
  • Dental
  • Vision
  • 401(k) Plan
  • Profit Sharing
  • Life Insurance
  • Long-Term Disability
  • 12 Paid Holidays
  • $150.00 Vehicle Allowance
  • Travel Accommodations
  • Travel/Milage Pay
  • $200 Work Boot Voucher
  • Uniform, laptop, cellphone, toolbox provided