Service Supervisor
4 weeks ago
{"Job Title": "Service Supervisor", "Job Description": "At DH Pace Company, we are seeking a highly skilled Service Supervisor to join our team in Houston, TX. As a Service Supervisor, you will be responsible for coordinating field employees to provide exceptional service to our customers. If you have a passion for leadership and a drive to succeed, we encourage you to apply.
**Key Responsibilities:**
* Manage the performance of technicians by establishing and enforcing customer service standards and expectations
* Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training, and development
* Ensure workforce is efficiently managed to minimize negative labor variants
* Determine staffing levels and ensure compliance with company hiring, counseling/discipline, and termination policies
* Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
* Fulfill all other duties as assigned by your manager
**Requirements:**
* Proven ability to implement process improvements
* Excellent communication and organizational skills and a good mechanical and mathematical aptitude
* Ability to effectively communicate with the customer and represent the company in a professional manner
* Minimum of 1-3 years of management or leadership experience
* Entry door experience a plus
* Must possess a valid driver's license and a good driving record
**Why DH Pace?**
At DH Pace Company, we offer a comprehensive benefits package, including medical, dental, and vision options, paid time off, paid holidays, and a 401k retirement plan. We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees.
**Equal Opportunity Employer:**
DH Pace Company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.
**Disclaimer:**
DH Pace Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company without a prior written search agreement will be considered unsolicited and the property of DH Pace Company.
**Note:**
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
"}
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