Library Technology Service Supervisor
4 weeks ago
Job Title: Library Technology Service Supervisor
Job Summary:
The City of Houston is seeking a highly skilled Library Technology Service Supervisor to join our team. As a key member of our Digital Strategies division, you will be responsible for overseeing the daily operations of our library technology services, ensuring that our customers receive exceptional service and support.
Key Responsibilities:
- Supervise and evaluate assigned staff to ensure they are meeting performance expectations.
- Oversee the coordination of team members to effectively complete tasks and projects.
- Take the initiative to creatively solve problems and make sound decisions.
- Perform training and provide assistance to customers on using various devices and technologies.
- Interact with customers to determine how our library technology services can meet their needs.
- Gather and collect information to generate reports and activity logs.
- Promote and assist with innovative library services and programming.
- Serve as a liaison between customers and the Digital Strategies division.
- Assist with configuring and deploying various software, technologies, and equipment.
- Work evening and Saturday hours as needed to ensure adequate coverage for service operations.
Requirements:
- Bachelor's degree required.
- Four years of experience in professional library information services or education required.
- Valid driver's license and compliance with the City of Houston's policy on driving required.
Preferred Qualifications:
- Proficient computer skills working with both hardware and software.
- Experience working with people of diverse backgrounds.
- Ability to communicate effectively orally and in writing.
- Strong interpersonal skills and the ability to collaborate with others.
- Experience working with children and families.
- Fluency in a foreign language highly preferred.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and dynamic work environment.
How to Apply:
To apply for this exciting opportunity, please submit your application online at www.houstontx.gov/hr. We look forward to hearing from you
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