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Front Desk Representative

2 months ago

Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

Job Summary:

We are seeking a skilled Front Desk Agent to join our team at Pyramid Global Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:

  • Greet and register guests in a friendly and professional manner
  • Provide prompt and courteous service to guests, responding to their needs and resolving any issues that may arise
  • Closing out guest accounts and processing payments in a timely and accurate manner
  • Work collaboratively with other departments to ensure a smooth and efficient operation

Requirements:

  • Availability to work a variety of shifts, including weekends
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • High school diploma or equivalent required