Wholesale Services Administrator
2 weeks ago
Company Overview: CornerStone Staffing is actively seeking skilled Wholesale Operations Administrators for a long-term engagement with a leading auto finance organization.
Position Details:
Job ID: 146747
Compensation: $21-23 per hour
Work Schedule: Monday through Friday | 8am - 5pm
Location: North Fort Worth
Role Summary:
The Wholesale Operations Administrator will facilitate daily wholesale activities within the Credit Operations Department, collaborating closely with the Dealer Credit team to deliver exceptional customer service.
Key Responsibilities:
- Provide comprehensive customer service support to dealers, manufacturers, and various departments regarding wholesale accounts and dealer financing.
- Address inquiries, investigate issues, and resolve discrepancies effectively.
- Process new business transactions on a daily basis.
- Review incoming requests for accuracy and compliance with established guidelines.
- Assess the value of used vehicles or equipment using industry-standard valuation tools.
- Initiate funding processes (check, wire, or EFT) and ensure timely completion.
- Accurately enter new business data into the designated wholesale systems.
- Notify the Accounting department of any discrepancies or potential issues.
- Correctly identify and process incoming payments from various sources.
- Prepare checks for deposit according to the appropriate classifications.
- Ensure accurate posting of payments in the Wholesale and CapLoan systems.
- Review daily processing reports to identify and resolve discrepancies.
- Monitor insurance coverage for wholesale accounts and dealer loans, ensuring compliance.
- Collect and verify updated insurance binders as they expire.
- Track and manage MSOs or titles for assigned accounts, ensuring timely release upon payoff.
Required Skills and Experience:
- Minimum of 2 years in Customer Service; 1 year in Payment Posting or Processing preferred.
- Experience in the Auto, Banking, or Finance sectors is advantageous.
- Strong business acumen and attention to detail.
- Excellent verbal and written communication skills.
Education:
High School Diploma or GED is required.
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