Wholesale Account Manager
2 weeks ago
Company Overview: CornerStone Staffing is seeking a dedicated Wholesale Operations Administrator for a long-term role with a leading auto finance organization.
Position Overview: This position is crucial for facilitating daily wholesale operations within the Credit Operations Department. The successful candidate will collaborate closely with the Dealer Credit Department, ensuring exceptional service delivery.
Key Responsibilities:
- Provide comprehensive customer service support to dealers, manufacturers, and various departments regarding wholesale accounts and dealer loans.
- Address inquiries, conduct research, and resolve discrepancies efficiently.
- Process new business transactions on a daily basis.
- Review incoming requests for accuracy and compliance with established guidelines.
- Assess the value of used vehicles or equipment using industry-standard resources.
- Initiate funding processes and ensure timely completion.
- Accurately input new business data into the wholesale system.
- Notify the Accounting department of any discrepancies or out-of-balance situations.
- Identify and process incoming payments from various sources.
- Prepare checks for deposit in accordance with established protocols.
- Review daily processing reports to ensure accuracy and resolve any issues.
- Monitor insurance coverage for wholesale accounts and dealer loans, ensuring compliance.
- Track and manage titles and MSOs for designated accounts, ensuring timely release upon payoff.
Required Skills and Experience:
- Minimum of 2 years in Customer Service, with at least 1 year in Payment Posting or Processing.
- Experience in the Auto, Banking, or Finance sectors is preferred.
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication abilities.
- Proficiency in Microsoft Word and Excel.
Education: High School Diploma or GED is required.
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