Sales Account Manager

3 days ago


Portland, Oregon, United States SERVPRO of Southwest Portland Full time
Job Title

Sales Account Manager

About the Role

The Sales Account Manager plays a pivotal role in ensuring customer satisfaction and loyalty by providing exceptional customer service, sales support, and account management. With a strong focus on building long-term relationships, this individual will design and implement tailored sales strategies to meet customer objectives and drive business growth.

Key Responsibilities:
  • Develop and maintain strong, long-term relationships with customers to understand their evolving needs and preferences.
  • Design and implement tailored sales strategies and plans to meet customer objectives and drive business growth.
  • Respond promptly and effectively to customer inquiries, provide timely support as needed, and ensure seamless issue resolution.
  • Maintain accurate and up-to-date records of customer interactions, account activities, and performance metrics.
  • Monitor customer satisfaction levels, identify areas for improvement, and implement data-driven solutions to enhance the overall customer experience.
Requirements and Qualifications:
  • Bachelor's degree in Business, Sales, or a related field.
  • Proven track record of success in sales account management, with a strong understanding of customer relationship development and retention strategies.
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers at all levels.
  • Strong organizational and problem-solving skills, with a proven ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite and CRM software, with the ability to adapt quickly to new tools and technologies.
What We Offer:
  • A competitive salary: $80,000 - $110,000 per year, depending on experience.
  • A comprehensive benefits package, including company car, dental insurance, health insurance, paid time off, training & development opportunities, and vision insurance.
  • The opportunity to work with a dynamic team and contribute to the growth and success of our organization.

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