Regional Director

7 days ago

Philadelphia, Pennsylvania, United States Right At School Full time
About the Role

We are seeking a highly skilled and experienced Regional Director to join our team at Right At School. As a Regional Director, you will play a critical role in driving the growth and success of our business by leading a team of Area Managers and overseeing the implementation of our before and after-school programs.

Key Responsibilities
  • Lead and manage a team of Area Managers to achieve business objectives and ensure operational excellence.
  • Recruit, develop, and motivate a highly talented team of program staff, as well as maintain a pipeline of viable candidates for assigned markets.
  • Cultivate positive relationships with clients, parents, school administrators, and external community partners to drive business growth and revenue.
  • Oversee the implementation of our programs and ensure that quality standards are achieved and opportunities to optimize program operations are implemented.
  • Build partnerships with school leaders and relationships with families to ensure that our programs meet the needs of our customers.
  • Ensure a high level of communication between staff, students, and parents occurs to build out our mission and values.
  • Own direct P&L responsibilities for all programs within the assigned portfolio and drive business decisions to achieve program growth and designated revenue objectives.
  • Seek out opportunities to promote programs and build enrollment at relevant school and community events.
  • Guarantee that our sites/programs maintain state-specific licensing requirements.
  • Partner with regional directors to identify training and development opportunities to support Area Managers across the organization.
  • Travel up to 50% to support schools when needed.
Requirements
  • A minimum of five years of professional work experience in a childcare, retail, or related industry.
  • 2+ years of experience managing multi-site locations in the field, retail, or other related areas.
  • 2+ years of direct P&L experience, with a demonstrated track record of achieving business-related KPIs.
  • Passion for operational excellence and expert-level organization and project management skills.
  • Ability to self-solve when possible, but also have the sensibility to escalate problems when needed to ensure all programs meet and exceed desired outcomes.
  • Ability to work with technology at a high level, with systems related to financial planning, hiring and managing staff, and customer experience.
  • Someone who is gifted at leveraging staff's talents and strengths to assign appropriate responsibilities to individuals across programs that achieve business objectives.
  • A proven ability to successfully manage a geographically dispersed workforce and establish high-performing teams.
  • Seasoned leadership, conflict resolution, and diplomacy skills required, with the ability to breed teamwork and shared accountability.
  • Experience in writing/building part-time staff schedules.
  • Demonstrated ability to speak and write clearly, succinctly, and persuasively, with expectations clear, timelines delineated, and excellence defined.
  • Ability to manage multiple priorities from a variety of sources, organizing and prioritizing effectively to impact areas of greatest need.
  • Outstanding customer service skills, strong organizational skills, and the ability to multi-task and manage multiple situations effectively.
  • High School Diploma/GED (Bachelor's Degree preferred).
Benefits
  • We are a growing company with opportunities for professional development.
  • Ongoing opportunities for professional growth and development.
  • Competitive compensation and benefits package.
  • Discounted child care.
  • Medical, dental, vision benefits.
  • Commuter and supplemental insurance.
  • An online and mobile HR platform for easy access to information.

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