Customer Service Representative
6 days ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at IMS People. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers, either in person, via phone, or through written correspondence.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
- Develop and maintain a thorough understanding of our products and services to effectively address customer questions and concerns.
- Stay up-to-date on industry trends and best practices to continuously improve customer service skills and knowledge.
Requirements:
- Bachelor's degree in Business Administration, Communications, or a related field.
- Minimum 2 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
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Customer Service Representative
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Customer Service Representative
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Customer Experience Representative
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HR Shared Services Representative II
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Automotive Sales Representative
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Sales Representative
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Customer Service Taxi Coordinator
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