Customer Service Taxi Coordinator
2 weeks ago
Become a Key Player in Our Taxi Operations
Are you passionate about delivering exceptional service? Do you thrive in a dynamic environment where your communication skills can shine? We are seeking a dedicated individual to take on the role of Taxi Dispatcher for the evening shift.
At County Rainbow Taxi Inc., we believe that outstanding service is the cornerstone of our success. We are looking for individuals who not only excel in a fast-paced setting but also appreciate the value of a friendly demeanor and effective communication.
As a Taxi Dispatcher, you will be instrumental in ensuring a seamless experience for our passengers. Your strong customer service abilities will be essential as you manage ride requests, assist passengers, and coordinate with drivers to guarantee satisfaction on every journey.
No previous experience is required, as we provide thorough training to equip you with the necessary skills. What we prioritize is your enthusiasm, commitment to excellence, and desire to positively impact our community.
What We Provide:
- In-depth training program
- Competitive salary
- Collaborative team atmosphere
- Career advancement opportunities
- Engagement in a vibrant industry
Desired Attributes:
- Positive mindset
- Strong customer service orientation
- Effective communication skills
- Willingness to learn and develop
- Commitment to passenger satisfaction
- Excellent organizational abilities
- Proficiency in computer usage
Seize the opportunity to be part of a team that values your commitment to service excellence.
If you are ready to leverage your customer service skills to enhance transportation experiences, we encourage you to consider this role.
Position Summary:
We are open to training the right candidate.
The ideal applicant will be a courteous, organized team player capable of prioritizing tasks and meeting demands.
Key responsibilities include managing incoming calls, dispatching requests, and providing drivers with necessary information in a busy office environment.
Job Responsibilities:
- Assist drivers with navigation and documentation
- Handle incoming calls and support all inquiries
- Communicate and allocate tasks to taxi drivers
- Schedule transportation services
- Guide drivers with directions as required
- Perform administrative tasks, including data entry and filing
- Execute additional duties as necessary
Company Benefits: Vacation, Sick Leave, Health Insurance, Dental Coverage, Company-Paid Life Insurance, Employee Assistance Program, and optional Aflac benefits.
Compensation will be based on experience.
Candidates must successfully complete background checks and drug screenings.
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