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Customer Service Representative

2 months ago

Pittsfield, Massachusetts, United States Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Dalton Ave Donuts Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Crew Member at Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Dalton Ave Donuts. As a Crew Member, you will be responsible for delivering exceptional customer experiences, ensuring a clean and welcoming environment, and contributing to the overall success of our restaurant.

Key Responsibilities
  • Customer Service: Provide prompt and friendly service to our guests, ensuring their needs are met and exceeded.
  • Food Preparation: Prepare and serve high-quality food and beverages in a fast-paced environment.
  • Teamwork: Collaborate with colleagues to maintain a clean and organized store, and support each other in achieving our goals.
  • Adaptability: Be flexible and adaptable in a dynamic environment, adjusting to changing priorities and demands.
Requirements
  • Basic Computer Skills: Familiarity with basic computer systems and ability to learn our point-of-sale system.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with colleagues and guests.
  • Physical Demands: Ability to lift up to 50 pounds, stand for long periods, and move quickly in a fast-paced environment.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Access to employee discounts, training and development opportunities, and a fun and supportive work environment.
  • Opportunities for Growth: Opportunities to learn and grow with our company, with a focus on promoting from within.