Customer Support Specialist
1 week ago
We are seeking a highly skilled Customer Support Specialist to join our team at i360technologies. As a key member of our support team, you will be responsible for providing top-notch support to our clients and ensuring their E2 Travel System needs are met.
Key Responsibilities- Provide expert-level support to clients via phone, email, and chat, resolving complex issues related to the E2 Travel System.
- Develop and document user business requirements for E2 products and services, ensuring seamless implementation and delivery.
- Collaborate with cross-functional teams to identify and implement process improvements, enhancing the overall client experience.
- Design and deliver training programs for clients, ensuring they have the necessary skills to maximize their E2 Travel System investment.
- Stay up-to-date with the latest E2 Travel System features and functionality, providing expert guidance to clients and internal stakeholders.
- 2+ years of experience in a customer support role, with a focus on software applications.
- Proven expertise in E2 Travel System, with a strong understanding of its features and functionality.
- Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
- Strong analytical and technical skills, with the ability to troubleshoot complex issues.
- Experience with ServiceNow and ITIL Foundation certification a plus.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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Healthcare Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States Specialist Office Full timeJob OverviewPosition: Medical Assistant / Medical ReceptionistLocation: Specialist OfficeREQUIREMENTS:Proven experience as a Medical Assistant or ReceptionistMinimum of 1 year of experience in a similar role (preferred)Excellent communication abilitiesStrong attention to detailCapability to manage multiple tasks efficientlyRESPONSIBILITIES:The selected...
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Customer Support Specialist
3 weeks ago
Gaithersburg, Maryland, United States Domino's Franchise Full timePosition Overview:We are seeking dedicated customer support specialists who possess strong interpersonal skills and a friendly demeanor. As our business expands rapidly, we offer numerous opportunities for advancement, whether you aspire to move into management or explore other career paths. This role can fit into your lifestyle, whether as a primary job, a...
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Customer Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States Domino's Franchise Full timePosition Overview:We are on the lookout for skilled customer support specialists who possess a vibrant personality and exceptional interpersonal skills. As our business expands rapidly, there are numerous opportunities for you to advance your career, whether that leads to management roles or other paths. Whether you are seeking a primary job, a side gig, or...
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Customer Support Specialist
3 weeks ago
Gaithersburg, Maryland, United States Domino's Franchise Full timePosition Overview:We are on the lookout for skilled customer support specialists who possess a vibrant personality and exceptional interpersonal skills. As our business expands rapidly, we offer numerous opportunities for personal and professional development, whether you aspire to move into management or explore other career paths. Whether this role is your...
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Bilingual Customer Support Specialist
3 weeks ago
Gaithersburg, Maryland, United States TEKsystems Full timePosition Overview:The Bilingual Customer Support Specialist plays a crucial role in enhancing customer satisfaction and loyalty by delivering precise, consistent, and timely information to members, customers, patients, and providers. This position is dedicated to addressing member inquiries and concerns while fostering strong relationships with both current...
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Bilingual Client Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States ABSS SOLUTIONS INC Full timePosition OverviewABSS SOLUTIONS INC is seeking a Bilingual Client Support Specialist who will be tasked with delivering exceptional customer service, performing data entry tasks, and providing backup cashiering support.Key Responsibilities:The Client Support Specialist will work closely with their supervisor to assist in the processing of camera system...
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Support Specialist
2 weeks ago
Gaithersburg, Maryland, United States CSAAC Full timeJob Opportunity at CSAACCSAAC, a leading non-profit organization dedicated to supporting individuals with autism, is seeking qualified candidates for the position of Direct Support Specialist.About the RoleWe are looking for compassionate and dedicated individuals to join our team as Direct Support Specialists. As a Direct Support Specialist, you will play a...
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Autism Support Educator
4 weeks ago
Gaithersburg, Maryland, United States Community Support Services Full timeCommunity Support Services, Inc. is currently looking for a dedicated Special Education Teacher to join our team at the Marcia D. Smith School, a community-based, non-public educational institution catering to adolescents with autism. Each student is provided with a tailored educational plan that includes extensive support. The curriculum emphasizes...
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Technical Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States Doyon Government Group Full timeJob OverviewFounded in 1979, Doyon Government Group (DGG) is a prominent IT Managed Services Provider located in the Washington, DC Metro area. Our mission is to equip organizations with scalable solutions that foster secure and efficient operational environments. DGG holds multiple certifications, including Microsoft Gold Certified, HP, VMware Enterprise,...
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Administrative Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States Housing Opportunities Commission Full timeAdministrative Support Specialist The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private...
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Administrative Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States Housing Opportunity Com Full timeJob OverviewPosition: Administrative Support SpecialistThe Housing Opportunities Commission of Montgomery County (HOC) is dedicated to addressing the critical need for affordable housing in the community. Established in 1974, HOC is empowered to acquire, manage, and operate housing facilities, facilitate construction or renovation projects, and secure...
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Customer Support Representative
4 weeks ago
Gaithersburg, Maryland, United States AUI Fine Foods, Inc. Full timeCompany OverviewAUI Fine Foods, Inc. is a renowned gourmet food enterprise located in the Washington, DC region, specializing in high-quality culinary products. With a diverse portfolio of over 1,400 items sourced globally, we cater to prestigious hotels, restaurants, and various food service establishments.Position SummaryWe are on the lookout for a...
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Culinary Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States Ted's Bulletin Full timeJoin the Culinary Team at Ted's BulletinAt Ted's Bulletin, known for our delightful tarts, indulgent milkshakes, and all-day breakfast offerings, we are more than just a restaurant. We take pride in our scratch kitchen, utilizing fresh ingredients to create a menu filled with mouthwatering American dishes. As we evolve, we have introduced lighter fare while...
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Client Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States Trane Technologies Full timeAt Trane Technologies TM, through our brands such as Trane and Thermo King, we are dedicated to developing innovative climate solutions for buildings, residences, and transportation that push the boundaries of sustainability. Our team is committed to confronting global challenges and transforming them into impactful opportunities. We envision a brighter...
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Student Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States The Foundation Schools Full timePOSITION OVERVIEW The Student Support Specialist is responsible for overseeing the behavior and safety of their designated student, ensuring adherence to the behavior modification framework, institutional guidelines, and organizational policies. This role involves assisting students in minimizing and avoiding inappropriate actions while accompanying them to...
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Facility Maintenance Specialist
4 weeks ago
Gaithersburg, Maryland, United States Community Support Services Full timeFacility Maintenance Specialist plays a crucial role within the Facilities team, overseeing the upkeep of multiple commercial properties and numerous residential group homes for Community Support Services, a non-profit organization dedicated to assisting individuals with autism and other developmental challenges. The position encompasses a variety of...
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Autism Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States Changing the Lives of Children with Autism- CLCA Full timePosition OverviewWe are seeking a dedicated Autism Support Specialist to provide assistance to a 20-year-old individual with autism. This role involves working Monday through Friday from 9 AM to 5 PM.Key ResponsibilitiesSupport the individual in developing daily living skills.Assist with household chores and community engagement activities.Facilitate...
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Autism Support Specialist
4 weeks ago
Gaithersburg, Maryland, United States Changing the Lives of Children with Autism- CLCA Full timePosition Overview: Autism Support SpecialistDeliver individualized assistance to children and adolescents diagnosed with autism spectrum disorder.Enjoy flexible scheduling options, including after-school hours, weekends, and summer sessions.Candidates must possess reliable transportation and successfully complete a background screening.Potential for career...
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Client Support Specialist II
4 weeks ago
Gaithersburg, Maryland, United States Meso Scale Discovery Full timeClient Support Specialist IIJob Category: Sales/Customer Service Requisition Number: CUSTO001847Job OverviewPOSITION SUMMARY:Deliver professional, courteous, and customer-focused assistance to the Meso Scale Discovery clientele. This role involves direct engagement with a diverse customer base and collaboration with various internal teams to ensure the...
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Educational Support Specialist
2 weeks ago
Gaithersburg, Maryland, United States Sheppard Pratt Full timeJob Summary:We are seeking a dedicated and compassionate Educational Support Specialist to join our team at Sheppard Pratt School in Gaithersburg. As a key member of our educational staff, you will play a vital role in supporting the cognitive, social, and emotional growth of our students with autism spectrum disorder, intellectual disabilities, multiple...