Business Systems Director

1 day ago

Oak Brook, Illinois, United States Portillo's Full time
Job Summary

The Director of Business Systems will oversee the configuration, use, and optimization of software platforms and applications that support Portillo's business model. This role will develop and implement strategies to maximize enterprise integrations across business systems, ensuring alignment with company goals.

Key Responsibilities
  • Develop and implement strategies to optimize enterprise integrations across business systems
  • Configure and administer internal and external systems to maximize their use
  • Oversee the creation and execution of Statements of Work (SOWs) that maximize benefits for the organization
  • Partner with stakeholders in the Request for Proposal (RFP) process to select vendors
  • Analyze financial performance, optimize cost control, and make high-level decisions regarding resource allocation
  • Meet with key departmental stakeholders to organize and prioritize feedback on optimization and improvement opportunities for existing systems
  • Help build business cases for investment in or upgrades to corporate systems that ensure alignment with long-range business goals
  • Work with vendors to ensure they deliver on expected system results and support requests
Requirements
  • Proven track record of systems integration assessment and configuration that optimizes the performance of interrelated enterprise systems
  • Knowledge and supervision of data integrations and optimization, impacting the performance of systems and downstream reporting capabilities
  • Proficiency in MS Word, PowerPoint, Excel, Outlook, Service Channel, Smartsheet
  • Strong business acumen to align business systems configuration with overall company goals
  • Working knowledge of mainframe systems such as Oracle and Workday, and applications such as Legion and Workjam
Leadership Traits
  • Establishes strong internal and external relationships through effective stakeholder engagement, providing advice, demonstrating care, and executing work through others
  • Develops others by creating a strength-based environment, offering real-time coaching, and promoting a continuous improvement mindset
  • Recognizes the need for change by identifying improvement and innovation opportunities
  • Fosters a welcoming and fun environment that instills confidence and empowerment
  • Demonstrates the ability to make tough decisions, synthesize information, and find workable solutions
  • Possesses excellent communication and interpersonal skills to work seamlessly with senior leadership and other departments
Education and Experience

Bachelor's degree in computer science, computer programming, software engineering, or a similar discipline

Minimum of 5 to 7 years of experience in business systems administration, with at least 3 years in a leadership role, preferably within the restaurant or hospitality industry

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