HR Operations Coordinator

6 days ago

New York, New York, United States Ross Full time
About this Opportunity

The Human Resources Generalist is responsible for coordinating payroll processes, responding to associate inquiries, and triaging issues through the Associate Relations team. This role completes Tier 1 HR-related, transactional requests from Buying Offices' associates, providing guidance on policy interpretation, payroll, and benefits. The Human Resources Generalist is responsible for updating and maintaining all employee data in HR systems for the Buying Offices, as well as generating reports and compiling payroll information for reporting purposes.

Key Responsibilities:

  • Coordinate bi-weekly payroll process for all Buying Office Non-exempt and Salaried-with-Overtime Associates, ensuring all timesheets are submitted and approved in the MyTime system within the required timeframe.
  • Work with Payroll to resolve any paycheck-related issues immediately.
  • Coordinate compliance requirements, annual associate sign-offs of policies and trainings.
  • Act as the initial point of contact in responding to associate inquiries and requests through the HR Connect inbox and calls. Provide assistance with low to mid-complexity requests and transactions, and triage and escalate more complex inquiries.
  • Act as a liaison between HR and Buying Office associates for benefits, payroll, timekeeping, employment verification, etc. Provide guidance on resources available to all Buying Office associates.
  • Set up new hires in HR systems and process new hire documentation to support the completion of new hire setup procedures timely and accurately.
  • Maintain associates' personal and job data up to date by processing data changes timely and accurately.
  • Set up electronic associates' personnel files and file any new and relevant documents in a timely fashion.
  • Prepare exit paperwork and coordinate off-boarding processes for HR Business Partners timely and accurately.
  • Run, modify, and format periodic and ad-hoc HR reports.
  • Coordinate training sessions and seminars, as well as support effective execution of wellness initiatives and Open Enrollment events.
  • Assist in ad-hoc special and cross-functional projects as needed.
  • Support other functions, including Corporate and OneHR initiatives, as assigned.
Requirements

To be successful in this role, you will need:

  • Bachelor's Degree required.
  • Proven experience as an HR Coordinator or relevant human resources/administrative position a plus.
  • Customer Service oriented.
  • Strong ability in using MS Office tools.
  • Outstanding communication and interpersonal skills.
  • Ability to quickly learn and follow established policies and procedures consistently.
  • Strong organizational and time management skills, attention to detail, and accuracy.
  • High level of integrity in dealing with sensitive and confidential information.
  • Ability to adjust to changing priorities and deadlines, must be able to multi-task.

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