HR Operations Specialist

2 weeks ago

New York, New York, United States Golisano Institute for Business & Entrepreneurship Full time

POSITION OVERVIEW

The Golisano Institute for Business & Entrepreneurship is seeking a committed and knowledgeable Part-Time HR Operations Specialist to enhance our Human Resources department. This position plays a vital role in facilitating and ensuring the smooth functioning of various HR activities, including Employee Engagement, Performance Evaluation, Benefits Management, Payroll Processing, Attendance Tracking, and Regulatory Compliance. The ideal candidate should be meticulous, exceptionally organized, and skilled in managing confidential information with the utmost care.

The successful applicant will possess experience in a human resources setting, talent acquisition, or relevant academic qualifications that reflect a comprehensive understanding of HR practices. A willingness to mentor colleagues is essential. Candidates must demonstrate professional maturity and innovative problem-solving capabilities to assist the Institute in attracting and retaining top talent while developing policies that promote a positive workplace culture and ensure adherence to regulations.

A thorough understanding of Diversity, Equity, Inclusion, and Belonging (DEIB) principles is critical. The HR Operations Specialist must actively embody these values through their actions and leadership. This role requires a dynamic individual capable of juggling multiple responsibilities efficiently while maintaining a high standard of professionalism. Furthermore, the HR Operations Specialist is expected to provide outstanding service to both employees and management, thriving in a fast-paced, entrepreneurial environment characterized by rapid and sometimes unpredictable changes and opportunities. The candidate must effectively engage with a diverse workforce, showcasing adaptability and prioritization skills.

KEY RESPONSIBILITIES

HR Administration and Compliance:

  • Maintain precise and current employee records and HR databases.
  • Ensure adherence to federal, state, and local employment laws and regulations.
  • Assist in the preparation of HR reports and analytics.

Benefits Management:

  • Support the administration of employee benefits programs, including health insurance, retirement plans, and leave policies.
  • Provide assistance to employees regarding benefits-related inquiries and issues.
  • Help ensure timely and accurate benefits enrollment and modifications.

Employee Relations:

  • Act as a point of contact for employee inquiries and concerns.
  • Facilitate conflict resolution and offer guidance on HR policies and procedures.
  • Support the creation and implementation of employee engagement initiatives.

Performance Evaluation:

  • Assist in the performance review process, including tracking review timelines and ensuring timely completion.
  • Support managers in addressing performance-related challenges.
  • Help design and implement performance improvement strategies.

Training and Development:

  • Coordinate and support employee training and development initiatives.
  • Assist in identifying training needs and developing training materials.
  • Monitor and assess the effectiveness of training programs.

Recruitment and Onboarding:

  • Assist in the recruitment process, including job postings, resume evaluation, interviewing, and selection.
  • Coordinate onboarding activities, including new hire orientation and training.
  • Prepare and manage offer letters, employment contracts, and other HR documentation.

QUALIFICATIONS

  • Bachelor's degree in human resources management, organizational management, business administration, sociology, or a related field.
  • Demonstrated experience in an HR Department or as HR Support.
  • Familiarity with HRIS and proficiency in MS Office (Excel, Word, Outlook, OneDrive, and Teams) and Adobe Acrobat.
  • Exceptional typing and data entry skills.
  • Ability to handle confidential materials responsibly.
  • SHRM certification (SHRM-CP or SHRM-SCP) is preferred.

EXPERIENCE

A minimum of 4 years' experience as a human resources generalist or in a related human resources/administrative role. Candidates must possess excellent communication skills, be detail-oriented, and demonstrate the ability to learn and adapt swiftly.

KEY SKILLS

  • Effective Communication: Ability to communicate clearly with faculty, staff, and students, both verbally and in writing.
  • HR Knowledge: In-depth understanding of HR principles, practices, and procedures, including recruitment, employee relations, benefits management, and compliance with labor laws.
  • Interpersonal Skills: Ability to cultivate and maintain positive relationships with a diverse group of individuals.
  • Conflict Management: Proficiency in managing and resolving conflicts fairly and effectively.
  • Time Management: Ability to prioritize and manage multiple tasks in a dynamic environment.
  • Cultural Awareness: Understanding and appreciation of diversity, equity, and inclusion principles, fostering a supportive environment for a diverse workforce.
  • Technical Proficiency: Familiarity with HR software and systems (e.g., Paychex Flex, BambooHR) and proficiency in using MS Office Suite.
  • Project Management: Ability to oversee HR projects and initiatives, ensuring timely and budget-compliant completion.
  • Adaptability: Flexibility to adjust to changing circumstances and manage unexpected challenges.
  • Attention to Detail: Strong focus on detail to ensure accuracy in HR records and processes.
  • Confidentiality: Capacity to handle sensitive information discreetly and maintain confidentiality.
  • Team Collaboration: Ability to work collaboratively with colleagues and contribute to a positive team atmosphere.
  • Training Experience: Background in designing and delivering training programs for staff and faculty.
  • Analytical Abilities: Capability to analyze HR metrics and data to inform decision-making and strategy.
  • Solution-Oriented: Strong analytical and problem-solving skills to identify challenges and develop effective, practical solutions.
  • Continuous Improvement: Initiative to seek opportunities for process enhancements and implement innovative practices in HR functions.

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