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HR Operations Specialist

2 months ago

New York, New York, United States Golisano Institute for Business & Entrepreneurship Full time

POSITION OVERVIEW

The Golisano Institute for Business & Entrepreneurship is in search of a skilled and knowledgeable Part-Time HR Operations Specialist to enhance our Human Resources department. This pivotal role is essential for facilitating and optimizing various HR functions, including Employee Engagement, Performance Evaluation, Benefits Administration, Payroll Management, Attendance Tracking, and Regulatory Compliance. The position requires a professional who is meticulous, exceptionally organized, and capable of managing sensitive information with the utmost confidentiality.

The successful candidate will possess experience in a human resources setting, talent acquisition, or relevant academic qualifications that showcase extensive HR expertise. A willingness to mentor colleagues is essential. Candidates must demonstrate professional maturity and innovative problem-solving abilities to support the Institute in attracting and retaining talent while formulating policies that nurture a positive organizational culture and ensure adherence to regulations.

A thorough understanding of Diversity, Equity, Inclusion, and Belonging (DEIB) principles is crucial. The HR Operations Specialist must exemplify a commitment to these values through their actions and leadership. This role demands a dynamic individual capable of juggling multiple responsibilities efficiently while maintaining a high standard of professionalism. Furthermore, the HR Operations Specialist is expected to provide outstanding service to both staff and management, thriving in a fast-paced, entrepreneurial environment characterized by rapid and sometimes unpredictable changes and opportunities. The candidate must effectively engage with a diverse workforce, showcasing adaptability and prioritization skills.

KEY RESPONSIBILITIES

HR Administration and Compliance:

  • Maintain precise and current employee records and HR databases.
  • Ensure adherence to federal, state, and local employment laws and regulations.
  • Assist in the compilation of HR reports and analytics.

Benefits Management:

  • Support the administration of employee benefits programs, including health insurance, retirement plans, and leave policies.
  • Address employee inquiries and issues related to benefits.
  • Facilitate timely and accurate benefits enrollment and modifications.

Employee Relations:

  • Act as a resource for employee inquiries and concerns.
  • Assist in conflict resolution and provide guidance on HR policies and procedures.
  • Support the creation and execution of employee engagement initiatives.

Performance Evaluation:

  • Assist in the performance appraisal process, including tracking review timelines and ensuring timely completion.
  • Support managers in addressing performance-related challenges.
  • Help design and implement performance enhancement plans.

Training and Development:

  • Coordinate and support employee training and development initiatives.
  • Assist in identifying training needs and developing training materials.
  • Monitor and assess the effectiveness of training programs.

Recruitment and Onboarding:

  • Assist in the recruitment process, including job postings, resume evaluation, interviewing, and selection.
  • Coordinate onboarding processes, including new hire orientation and training.
  • Prepare and manage offer letters, employment contracts, and other HR documentation.

QUALIFICATIONS

  • Bachelor's degree in human resources management, organizational management, business administration, sociology, or a related field.
  • Demonstrated experience in an HR Department or as HR Support.
  • Familiarity with HRIS and proficiency in MS Office (Excel, Word, Outlook, OneDrive, and Teams) and Adobe Acrobat.
  • Exceptional typing and data entry capabilities.
  • Ability to manage confidential materials.
  • SHRM certification (SHRM-CP or SHRM-SCP) preferred.

EXPERIENCE

A minimum of 4 years' experience as a human resources generalist or in a related human resources/administrative role. Candidates must possess outstanding communication skills, be detail-oriented, and demonstrate the ability to learn and adapt swiftly.

ESSENTIAL SKILLS

  • Effective Communication: Ability to communicate clearly with faculty, staff, and students, both verbally and in writing.
  • HR Knowledge: Comprehensive understanding of HR principles, practices, and procedures, including recruitment, employee relations, benefits administration, and compliance with labor laws.
  • Interpersonal Skills: Ability to cultivate and maintain positive relationships with a diverse group of individuals.
  • Conflict Management: Proficiency in managing and resolving conflicts fairly and effectively.
  • Time Management: Ability to prioritize and manage multiple tasks in a dynamic environment.
  • Cultural Awareness: Understanding and appreciation of diversity, equity, and inclusion principles, fostering a supportive environment for a diverse workforce.
  • Technical Proficiency: Familiarity with HR software and systems (e.g., Paychex Flex, BambooHR) and proficiency in using MS Office Suite.
  • Project Management: Ability to oversee HR projects and initiatives, ensuring timely and budget-compliant completion.
  • Adaptability: Flexibility to adjust to changing circumstances and manage unexpected challenges.
  • Attention to Detail: Strong focus on detail to ensure accuracy in HR records and processes.
  • Confidentiality: Ability to handle sensitive information discreetly and maintain confidentiality.
  • Team Collaboration: Ability to work collaboratively with colleagues and contribute to a positive team atmosphere.
  • Training Expertise: Experience in designing and delivering training programs for staff and faculty.
  • Analytical Abilities: Capability to analyze HR metrics and data to inform decision-making and strategy.
  • Solution-Oriented: Strong analytical and problem-solving skills to identify challenges and develop effective, practical solutions.
  • Continuous Improvement: Initiative to seek opportunities for process enhancements and implement innovative practices in HR functions.