Senior Manager Operations

7 days ago


Houston, Texas, United States Discover Full time
Job Description

Discover is seeking a Senior Manager, Account Executive Operations to join our team. As a key member of our operations team, you will be responsible for planning, directing, and coordinating operations for account executives, ensuring support is provided to internal and external partners.

Key Responsibilities
  • Develop and implement policies and procedures to ensure efficient operations
  • Manage a team of account executives, providing guidance and coaching to ensure they meet their goals and deadlines
  • Direct and coordinate operational activities to provide premier partner support and manage escalations
  • Plan and prepare team schedules and assign projects, tasks, and assignments
Requirements
  • Bachelor's degree in Business, Finance, International Affairs, Tech, Communications, Marketing, or related field
  • 6+ years of experience in Payments, Technology, Operations, Customer Service, Marketing, Finance, Communications, or related field
  • Strong leadership and management skills, with experience in team management and development
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal and external partners
What We Offer
  • A competitive salary range of $103,000.00 to $174,000.00
  • A comprehensive benefits package, including paid parental leave, paid time off, 401(k) plan, and more
  • The opportunity to work with a leading digital banking and payments company, with a commitment to diversity, equity, and inclusion

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. We are committed to creating a workplace that is inclusive and respectful of all employees.



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