Resident Support Coordinator
2 weeks ago
Position Overview:
The role of the Client Support Staff is essential in providing comprehensive emotional and spiritual assistance to residents within the shelter environment. This position requires adherence to established policies and procedures to ensure a safe and supportive atmosphere for all clients.
Key Responsibilities:
- Deliver emotional and spiritual guidance to residents, fostering a nurturing environment.
- Ensure compliance with organizational policies, including the Employee Manual and resident guidelines.
- Conduct thorough intake and assessment interviews, maintaining familiarity with all necessary documentation.
- Administer breathalyzer tests and urinalysis as required, documenting results accurately.
- Oversee daily resident responsibilities, including chores and room upkeep.
Daily tasks may encompass laundry duties, meal preparation, and supervising clean-up activities, as well as maintaining cleanliness in shared facilities.
- Supervise a diverse population of clients, addressing their unique needs and challenges.- Manage daily activities and ensure the facility is well-maintained.
- Organize and lead special programs as directed by supervisory staff.
- Take charge of the ongoing development of clients in relation to their individual service plans.
- Provide recommendations for client workshops and development opportunities.
- Act as the coordinator for client activities, ensuring proper direction and support.
- Generate statistical reports as required, adhering to applicable guidelines.
- Maintain accurate logs and reports, ensuring compliance with departmental budgets.
Collaborate with the Divisional Finance Department to develop and implement the annual budget.
- Be prepared to accept additional shifts as needed, demonstrating flexibility in scheduling.- Participate in outdoor or off-site training sessions as assigned.
- Represent the organization professionally at all times.
- Assist in training new staff and clients as required.
- Provide courteous and professional guidance to clients.
- Manage the intake process and maintain organized case files.
- Perform other duties as assigned by supervisory personnel.
Qualifications:
- Strong communication skills, both verbal and written, with an emphasis on compassion and clarity.
- Commitment to uphold the mission and values of the organization.
- Preferred certifications include CPR First Aid and Emergency First Aid training.
- Willingness to maintain a flexible schedule and report for assigned shifts.
Education:
- High School Diploma or Equivalent.
Experience:
- Previous experience in social services or a related field is beneficial but not mandatory.
Physical Requirements:
- This position involves light to moderate physical activity.
Regular tasks include remaining stationary for periods, using hands and fingers, and communicating effectively.
Occasional requirements may include stooping, kneeling, or crouching for extended periods.Frequent reaching and use of arms and hands for standard office equipment and computer tasks are necessary.
Applicants must be able to lift a minimum of 35 pounds, with the ability to lift up to 50 pounds in certain situations.
Vision requirements include close and distance vision, as well as the ability to focus. The work environment is primarily office-based with a low to moderate noise level.The Salvation Army is an equal opportunity employer.
We encourage applications from individuals who are re-entering the workforce, veterans, people with disabilities, those impacted by the justice system, and individuals without a college degree.
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