Healthcare Customer Support Specialist
2 weeks ago
Purpose:
The Healthcare Customer Support Specialist is responsible for managing incoming inquiries and directing them to the relevant departments. This role also involves addressing any product or service concerns by diagnosing the issue and offering a suitable resolution.
Essential Skills:
- Outstanding organizational and analytical abilities
- Capability to make independent decisions
- Effective written and verbal communication skills
- Knowledge of regulations such as HIPAA and OSHA
Main Duties:
- Deliver timely administrative assistance
- Serve as a point of contact for both internal and external stakeholders
- Efficiently resolve patient-related issues
Synergy Orthopedics is a prominent Third Party Biller specializing in Orthopedic Bracing and Rehabilitation products. Our mission is to support patients and healthcare providers across multiple states with a comprehensive range of orthopedic and podiatric rehabilitation and surgical solutions.
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