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Patient Service Coordinator
2 months ago
Cedars-Sinai is seeking a highly skilled and detail-oriented Patient Service Representative I to join our team. As a Patient Service Representative I, you will play a vital role in facilitating patient care by answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals.
Key Responsibilities- Answer and triage calls, directing to appropriate individuals or departments.
- Verify insurance eligibility with an understanding of basic healthcare insurance benefits.
- Update patient demographic and insurance information in the CS-Link system accurately and timely.
- Schedule and coordinate patient appointments under supervision.
- Assist in managing physician schedules, handling patient/provider correspondence as directed.
- Provide general administrative support, including answering phones, routing calls, and managing medical records.
- Coordinate and manage patient referrals and authorizations, ensuring that patient interactions comply with healthcare regulatory standards.
- Assist in other duties as assigned by management.
- High School Diploma/GED - Required.
- At least 6 months experience working with insurance companies and obtaining authorizations - Preferred.
