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Senior Account Executive

2 months ago

Salt Lake, Utah, United States UniFirst Corporation Full time

About UniFirst Corporation:
Established in 1936, UniFirst has emerged as a prominent leader in the rental, leasing, and sales of uniforms and facility service products. Today, we stand as one of the largest and fastest-growing entities in the multi-billion dollar garment services sector. With over 11,000 dedicated team members, we cater to more than 250,000 customer locations across 45 states, Canada, and Europe, supported by over 220 manufacturing and distribution facilities. Our accolades include being recognized as one of the '10 Best Sales Organizations' by Selling Power Magazine, inclusion in Forbes Magazine's 'Platinum 400 – Best Big Companies' list, and being named a 'Top 100 Performing Company' by the Boston Globe.

We believe that our ongoing success is rooted in the talent, creativity, and initiative of our team. Thus, we are constantly on the lookout for bright, skilled, and self-driven individuals seeking a fulfilling career with a progressive company.

Position Overview:
We are in search of a sales-oriented and service-focused individual to join the UniFirst National Accounts team as a Major Account Executive.

The selected candidate will be primarily accountable for the implementation and continuous management of National Account Service programs, maintaining account relationships, and overseeing contract renewals for UniFirst National Account clients. This role involves effectively coordinating operational support and related tasks in alignment with customer contractual agreements. Key responsibilities encompass program initiation, compliance, service management, identification and resolution of service issues, fostering organic revenue growth, and managing contract renewals.

Key Responsibilities:

Serve as the primary liaison between UniFirst and its partner National Account Corporate contacts, individual National Account customer sites, and the respective UniFirst service locations to ensure customer satisfaction aligns with the National Account Service Agreement. Proactively oversee and coordinate all assigned National Account service and management activities across the UniFirst service network. Ensure service expectations are met for all National Account customer locations as per the National Account Agreement, delivering top-tier service, cultivating and sustaining valuable business relationships at the executive level, and consistently meeting or exceeding customer expectations. Negotiate contract renewals, facilitate price adjustments as per contract, and incorporate new items into customer agreements where necessary. Prepare and present required customer reports to effectively manage all assigned accounts and responsibilities. Conduct regular account visitation meetings. Qualifications:
A minimum of 2 years of experience in Service Management or Sales Management within a service-oriented industry. A 4-year college degree is preferred. Experience in the service industry is advantageous. Proven experience in contract negotiations with significant impact customers at the Executive or 'C' decision-making level. A proactive, independent attitude with the ability to work under pressure and meet deadlines with minimal supervision. Ability to multitask, prioritize workload, and recognize key tasks. Proficient computer skills in Microsoft Office, Outlook, and the Internet. Willingness and ability to travel overnight approximately 20% of the time. Educational Background:
Bachelor's Degree is preferred. What UniFirst Offers:

Training: Our comprehensive training platform equips employees with essential skills designed to enhance performance and support career advancement. Career Mobility: Rapid growth opportunities allow for significant personal development and career progression, empowering you to set your own goals and control your income and future growth. Tools and Programs: Access to cutting-edge sales tools and programs designed to facilitate your success. Fun Culture: Our associates enjoy their work and have fun doing it, contributing to a unique organizational culture. Diversity: At UniFirst, we celebrate a diverse environment filled with various cultures, personalities, and backgrounds, as we believe that diversity is key to our success. Benefits & Perks:

We offer a comprehensive benefits package including 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, a 30% Employee Discount, and Employee Referral Bonuses.

As an international leader in the garment and uniform services industry, UniFirst employs over 14,000 team partners serving 300,000 business customer locations across the U.S., Canada, and Europe. We are consistently recognized among the top companies in our field, making this an excellent opportunity for career growth.