Front Desk Dental Coordinator
3 days ago
We are seeking an experienced and skilled professional to join our team as a Front Desk Dental Coordinator at Trinity Dental.
The ideal candidate will have a strong background in administration, with excellent communication and customer service skills.
About the Role:
- Assist clients with paperwork, including consent forms.
- Maintain a clean and inviting environment.
- Provide general customer service and attend to the needs of customers throughout their services.
- Organize office procedures and assist dentists and dental staff in optimizing their workflow.
- Sort and distribute communications in a timely manner.
- Create and update records ensuring accuracy and validity of information.
- Monitor level of supplies and handle shortages.
- Resolve office-related malfunctions and respond to requests or issues.
- Coordinate with other departments to ensure compliance with established policies.
- Maintain trusting relationships with suppliers, customers, and colleagues.
- Perform receptionist duties when needed.
- Answer phone calls and schedule appointments.
Key Responsibilities:
- Ensure seamless communication between patients, dentists, and staff members.
- Maintain accurate and up-to-date patient records.
- Process payments and handle billing inquiries.
- Manage inventory levels and order supplies as needed.
- Respond promptly to patient complaints and concerns.
Benefits:
- A competitive salary range of $50,000 - $70,000 per year.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and professional development opportunities.
Qualifications:
- High school diploma or equivalent required.
- Two years of experience in a front desk or administrative role.
- Excellent communication and customer service skills.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office and dental software (Dentrix).
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