Front Desk Team Member

3 days ago


Boston, Massachusetts, United States skinkind facial retreat Full time

We are looking for a highly organized and proactive Front Desk Team Member to join our Spa Services team at Skinkind Facial Retreat. As a member of our front desk team, you will be responsible for handling reception duties, membership sales, and providing exceptional service to our guests.

About the Role:

This part-time position involves working a variable schedule, including weekends, and requires a commute to our Boston location. We offer a competitive hourly rate of $20 per hour and a range of benefits, including employee discounts and free facials.

Key Responsibilities:

The successful candidate will be responsible for:

  1. Greeting and checking-in guests with a warm and welcoming attitude
  2. Handling check-outs, ensuring all transactions are accurate
  3. Responding to phone inquiries, scheduling appointments, and providing service information
  4. Presenting our membership program to potential clients, highlighting benefits and options, and assisting in sign-ups
  5. Resolving account discrepancies, updating guest accounts, and maintaining accurate records
  6. Managing retail operations, including store opening/closing, inventory, and customer assistance
  7. Maintaining a clean and inviting environment through light housekeeping duties
Qualifications:

A successful candidate will possess excellent communication skills and the ability to work effectively in a fast-paced environment.



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