Dental Office Coordinator

3 days ago


Boston, Massachusetts, United States Trinity Dental Full time
Job Title: Dental Office Coordinator

We are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team at Trinity Dental. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring the smooth day-to-day functioning of our dental office.

About the Role:
  • Assist clients with paperwork, including consent forms.
  • Maintain a clean and inviting environment.
  • Provide general customer service and attend to the needs of customers throughout their services.
  • Organize office and assist Dentist and Dental Staff in ways that optimize procedures.
  • Sort and distribute communications in a timely manner.
  • Create and update records ensuring accuracy and validity of information.
  • Monitor level of supplies and handle shortages.
  • Resolve office-related malfunctions and respond to requests or issues.
  • Coordinate with other departments to ensure compliance with established policies.
  • Maintain trusting relationships with suppliers, customers and colleagues.
  • Perform receptionist duties when needed.
  • Answer phone calls and schedule appointments.


Qualifications and Requirements:
  • Two or more years of experience as a receptionist or similar role is preferred.
  • Excellent communication skills with a commitment to customer service.
  • Strong work ethic and positive attitude.
  • Excellent multi-tasking skills.
  • Proven experience as a Dental Office Assistant/Receptionist, or in another relevant administrative role.
  • Knowledge of computer systems (Dental software Dentrix).
  • Working knowledge of Dental Office equipment.
  • Thorough understanding of office management procedures.
  • Excellent organizational and time management skills.
  • Analytical abilities and aptitude in problem-solving.
  • Excellent written and verbal communication skills (both face to face and by phone).


What We Offer:
Salary range: $45,000-$65,000 per year, depending on experience.

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