Spa Front Desk Associate

3 weeks ago


Boston, Massachusetts, United States skinkind facial retreat Full time

Skinkind Facial Retreat is seeking a customer-focused individual to join our front desk team as a Spa Front Desk Associate. This part-time role involves handling reception duties, membership sales, and providing exceptional service to our guests.

Salary Information:

We offer a competitive hourly rate of $20 per hour, with expected hours ranging from 15 to 35 per week. Additionally, we provide benefits such as employee discounts and free facials.

Job Description:

The successful candidate will be responsible for:

  • Greeting and checking-in guests with a warm and welcoming attitude
  • Assisting with check-outs, ensuring all transactions are handled accurately
  • Answering incoming calls, addressing inquiries, scheduling appointments, and providing information about our services
  • Explaining our membership program to potential clients, highlighting benefits and options, and assisting in signing up new members
  • Researching and resolving account discrepancies, ensuring all guest accounts are up to date
  • Managing basic retail store operations, including opening and closing the store, inventory management, and assisting customers with purchases
  • Performing light housekeeping duties to maintain the cleanliness and ambiance of the spa
Requirements:

To be successful in this role, you should have excellent verbal and written communication skills.



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