Sales Engineer

2 weeks ago


Atlanta, Georgia, United States Incident IQ Full time
Job Title: Sales Engineer

Incident IQ is seeking a highly skilled Sales Engineer to join our team. As a Sales Engineer, you will play a critical role in supporting our field sales team to meet and exceed ARR targets from new account acquisition and current customer expansion.

The ideal candidate will have a persuasive communication style and a knack for making complex technology easy to understand. They will enjoy leveraging their expertise to help new prospects see the value of iiQ technology and enjoy sharing the current customer success stories.

Key Responsibilities:

  • Collaborate with field sales reps to understand prospect requirement and challenges.
  • Deliver compelling and concise product demonstrations for new prospects and current customers.
  • Provide technical guidance and solution to address prospect and customer needs.
  • Act as the technical adviser throughout the sales cycle, and ensure proper expectations are set for successful product implementations.
  • Collaborate with field sales reps to develop effective wins strategies focused on iiQ technical advantages and capabilities.
  • Assist in technical documentation for RFP support and proposal generation.
  • Provide technical expertise in training and enablement for field sales team.
  • Act as technical liaison between customer needs and product development.
  • Delivery compelling stories of how current customers districts generate positive outcomes using iiQ technology.
  • Remain updated on industry trends and competitive differentiators to maintain a competitive edge.

Requirements:

  • Four (4) year college degree, or equivalent experience.
  • Minimum of 3 years experience performing pre-sales support in SaaS market.
  • Minimum of 3 years K12 market experience in a vendor support capacity.
  • Track record of consistent top performance – meeting/exceeding expectations.
  • Exceptional communication skills, both written and verbal, with the ability to simplify complex technology.
  • Exceptional group presentation skills – compelling and persuasive style.
  • Highly organized and process driven work habits.
  • Driven individual with ability to work independently and within a team environment in a competitive marketplace.
  • Exceptionally strong technology skills and training.
  • Ability to travel up >50%.

What makes Incident IQ different:

  • We facilitate whole-person growth where employees develop personally as well as professionally.
  • We offer an energetic and collaborative environment; everyone's opinion matters
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE
  • We provide excellent work/life balance.
  • An amazing downtown Atlanta office location, and satellite office in Alpharetta.

Incident IQ offers a competitive salary based on experience with a benefits package for full time employees that includes medical, dental, vision, life insurance, 401k, and paid time off (PTO).

Incident IQ is an Equal Opportunity Employer


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