Technical Sales Engineer
4 days ago
We are seeking a highly skilled Technical Sales Engineer to join our team at ANDRITZ Pulp and Paper. As a key member of our sales team, you will be responsible for leading the sales and estimation efforts for our product group, focusing on projects, mill outage services, and debarking line audits. Additionally, you will be expected to generate new business opportunities in the areas of maintenance, rebuilding, and upgrading of existing equipment.
This role requires strong collaboration with internal stakeholders to execute and develop projects aligned with set targets, while maintaining a focus on securing our division's position as the preferred partner in North America.
Key Responsibilities:- Utilize global process guidelines to address project-related sales decisions
- Propose regional targets based on global initiatives and budget outlines
- Provide exceptional customer satisfaction through responsive and high-quality proposals
- Achieve a holistic understanding of customer businesses
- Excel at customer relationship management
- Collect and disseminate market information and competitor intelligence
- Develop sales leads, including strategic planning and launch of new products and business models
- Contribute to marketing and customer-facing events
- Execute timely CRM entries, updates, and forecasting
- Prioritize work, adapting to changing customer and business needs
- Identify potential customer concerns and develop solution-oriented alternatives
- Operate with integrity and transparency to build trust and strong relationships
- Develop active listening skills to understand customer and internal stakeholder expectations
- Interact with industry decision-makers and be sensitive to multicultural factors in negotiation
- Engineering or technical degree
- Experience in sales and financial management tasks
- General knowledge of the Pulp and Paper Industry
- Wood processing, bulk handling equipment, or industry-related sales experience preferred but not required
- Strategic planning and leadership skills
- Excellent oral presentation and written communication skills in English
- Ability to collaborate as a cross-functional team player and effectively interface with other internal departments
- Excellent interpersonal skills: ability to understand, prioritize, and respond to multiple external and internal customers' demands and manage conflict constructively
- Ability to multitask in a fast-paced entrepreneurial environment
- Display flexibility to rapidly changing schedules and travel
- Comfortable and competent to self-initiate initiatives in a compliant fashion
- Ability to understand and apply Standard Operating Procedures, work instructions, and company Compliance/Regulatory/Legal guidelines
- Regional adaptation, communication, and implementation of Division's Global strategy, targets, and business processes
- Regional coordination and alignment across Product Groups for Service, Capital, PPAD, and other key stakeholders
- Business coaching of key position holders to provide specialized knowledge and grow market share
- Proficiency with the utilization of computer, including the Microsoft Office platform (PowerPoint, Word, Outlook, Excel, OneNote) and experience with Customer Relationship Management (CRM) systems
- Flexibility to work some nights and weekends as needed
- Travel required as needed
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