Retail Operations Supervisor
2 weeks ago
About Tip Top Tux, L.L.C.
Tip Top Tux is revolutionizing the formalwear retail and wholesale industry, seeking a dedicated Retail Operations Supervisor who is deeply committed to providing an outstanding experience for both customers and team members. We are a collective of regional formalwear rental businesses, collaborating to ensure our clients receive the finest service possible. Whether it’s assisting a bride in selecting the perfect wedding gown, curating a unique rental outfit for a groom and his groomsmen, or helping a young individual prepare for prom, our skilled team excels at dressing for life’s significant occasions.
Key Responsibilities:
As a Retail Operations Supervisor, you will support the Store Manager in overseeing all aspects of customer engagement, sales assistance, store management, and merchandise display. Your role will also involve:
- Recruiting, hiring, and training new associates.
- Enhancing customer satisfaction through exceptional service.
- Managing store operations with a keen focus on detail and execution.
Qualifications:
We require a minimum of 2 years of supervisory experience, ideally within the retail sector. The ideal candidate will possess:
- Outstanding organizational and communication skills.
- Strong problem-solving abilities.
- A proven track record in managing extensive sales processes with meticulous attention to detail.
Company Culture:
At Tip Top Tux, we value a workplace culture that prioritizes both customer and employee experiences equally. We embrace diversity and inclusivity, encouraging innovative leaders to share their insights and explore new ideas.
Benefits:
We offer a comprehensive compensation package that includes:
- Competitive base salary with performance-based incentives.
- Health, dental, and vision insurance.
- Company-paid basic life insurance and AD&D.
- Voluntary life and accident insurance options.
- 401(k) retirement plan.
- Paid time off (PTO) and holidays.
- Employee discounts.
Join us at Tip Top Tux, where your contributions will be valued, and your career can flourish in a supportive environment.
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