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Retail Operations Supervisor

2 months ago

Mankato, Minnesota, United States Bned Full time

Retail Operations Supervisor (Full-time)

Job Category: Assistant Store Manager

Job Overview:

Bned offers a unique retail experience focused on exceptional customer engagement. Our stores provide a diverse range of products, including academic resources, technology, apparel, and food items tailored to meet the needs of students, their families, and faculty members. As a Retail Operations Supervisor, you will play a crucial role in supporting all aspects of store management, ensuring a seamless operation across various departments.

Key Responsibilities:

  • Assist the Store Manager in overseeing daily operations and departmental functions.
  • Contribute to purchasing decisions and operational directives.
  • Foster a culture of outstanding customer service while driving sales performance.
  • Engage with customers on the sales floor, providing assistance and resolving inquiries.
  • Support the recruitment and training of new team members, ensuring they are equipped to deliver excellent service.
  • Maintain an organized and visually appealing sales environment.
  • Process transactions efficiently, handling various payment methods.

Physical Requirements:

  • Frequent movement throughout the store to access different areas and products.
  • Ability to remain stationary for extended periods.
  • Occasional lifting and physical activity, including reaching and climbing.

COVID-19 Considerations:

Our stores adhere to all relevant health guidelines to ensure a safe shopping environment. Compliance with local health mandates may include vaccination verification and the use of face masks.

Qualifications:

  • Minimum of 3 years of experience in a retail environment.
  • At least 1 year of supervisory experience preferred.
  • High school diploma or equivalent preferred.
  • Flexibility to work various shifts, including evenings and weekends.
  • Understanding of financial principles and customer service practices.
  • Strong communication and interpersonal skills.
  • Proficient problem-solving abilities.

Bned is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering a diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.