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Retail Operations Supervisor

2 months ago

Mankato, Minnesota, United States Goodwill-Easter Seals Full time

Retail Operations Supervisor

Job Category: Retail Leadership

Position Overview:

The Retail Operations Supervisor is tasked with enhancing contributions to achieve sales and revenue targets by fostering a store atmosphere centered on customer satisfaction and employee engagement. This role involves overseeing and guiding team members while ensuring adherence to operational protocols aligned with the organization's mission and values.

Daily Responsibilities:

In a typical workday, a Retail Operations Supervisor can expect to:

  • Operational Efficiency: Guarantee the smooth functioning of the retail establishment.
  • Team Development: Address staffing requirements and ensure comprehensive training and growth for employees.
  • Performance Management: Maintain financial oversight and business controls through effective reporting and communication.
  • Community Engagement: Promote ongoing community involvement and educational initiatives related to the organization's mission.
  • Safety Protocols: Uphold the safety and security of staff, assets, and premises.

Health and Safety Measures:

The organization implements various safety protocols to ensure a secure environment for employees, including:

  • Provision of personal protective equipment (PPE) such as gloves and masks.
  • Enforcement of social distancing measures.
  • Installation of protective barriers at points of sale.
  • Contactless donation processes to minimize direct interaction.
  • Regular health assessments to mitigate health risks.

Employee Benefits:

Enjoy a balanced work-life schedule with:

  • No overnight shifts and limited holiday hours.
  • Employee discounts and competitive benefits including medical, dental, vision, life insurance, and retirement plans.
  • Generous paid time off and holiday compensation.

Candidate Profile:

Essential Skills and Qualifications:

  • Proficient in English communication, both written and verbal.
  • Familiarity with Windows and Microsoft Office applications.
  • Ability to work autonomously while managing multiple tasks.
  • Strong organizational and administrative capabilities with a focus on prioritization.
  • Attention to detail and strong analytical skills.
  • Proven leadership and coaching abilities.
  • Experience in engaging with diverse populations and addressing barriers to employment.

Experience and Education:

1-3 years of relevant experience is preferred, with a background in retail operations being advantageous. A Bachelor's or Associate degree is also preferred.

About the Organization:

Goodwill-Easter Seals Minnesota is dedicated to providing education, job training, and placement services aimed at overcoming employment barriers. Revenue generated from retail operations supports various community programs and initiatives.

We are an Equal Opportunity Employer committed to fostering a diverse workforce and do not discriminate based on any protected class.