Human Resources Operations Coordinator

2 weeks ago


Charleston, South Carolina, United States Bishop Gadsden Full time

Human Resources Operations Coordinator

Bishop Gadsden, a not-for-profit retirement community affiliated with the Episcopal Church, is recognized as a premier life care community. Nestled in a picturesque setting, it offers a serene environment for its residents.

The Human Resources Operations Coordinator role is essential in supporting the Human Resources Department, focusing on a service-oriented approach to assist both internal and external stakeholders. This position requires active listening to concerns, addressing inquiries promptly, and providing customized solutions to meet various needs. The ideal candidate will demonstrate empathy, professionalism, and strong communication skills, thereby nurturing positive relationships and enhancing the overall customer experience. The Human Resources Operations Coordinator will ensure that all individuals feel valued and welcomed, while upholding a professional image of the organization.

Key Responsibilities:

  • Oversee the HR inbox, ensuring timely responses to employment inquiries and directing requests to the appropriate personnel as needed.
  • Ensure prompt follow-up and deliver accurate responses or redirect inquiries to assist employees in resolving their concerns effectively.
  • Work closely with the Human Resources Operations Manager to provide support in reporting and HRIS management.
  • Maintain thorough employee records, ensuring the accuracy and completeness of vital information such as contact details, job classifications, compensation rates, and organizational structure.
  • Process employment verification requests, delivering timely and precise information within a specified timeframe.
  • Assist in conducting record audits and mandatory reporting, including compliance reviews and audits.
  • Welcome visitors to the HR office; manage phone calls, and assist with HR-related inquiries or direct them to the appropriate HR team member.
  • Support the planning and preparation of materials for HR-related events and recognition ceremonies, ensuring a well-organized experience for all participants.
  • Prepare and distribute departmental communications, such as greetings and acknowledgments, to foster a supportive workplace culture.
  • Uphold the highest standards of confidentiality in all HR matters.

Qualifications:

  • Preferred: Bachelor’s or Associate Degree, or a high school diploma with significant experience in Human Resources.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, etc.).
  • Experience with HRIS systems, preferably Paylocity.
  • Strong time management, organizational, prioritization, and follow-up skills.
  • Demonstrated problem-solving abilities, with a proactive approach to process improvement.
  • Fluency in English, with strong verbal and written communication skills.
  • Meticulous attention to detail is essential.
  • Ability to interpret numerical data and written materials.
  • Interpersonal skills are crucial for effective communication and maintaining positive relationships with residents, families, visitors, and staff.
  • Physical capability to sit, stand, and walk for extended periods.

What We Offer:

  • Comprehensive Medical/Dental/Vision Insurance
  • Generous Paid Time Off (PTO) and options to cash in unused PTO
  • Flexible Spending and Dependent Care Accounts
  • Short-term and Long-Term Disability Coverage
  • Company-Paid Life Insurance
  • End-of-Year Bonus Opportunities
  • 401(k) Retirement Plan with Matching Contributions
  • Access to Wellness Programs and Facilities
  • Employee Assistance Programs
  • Scholarship Opportunities for Education and Student Debt Relief
  • Company-sponsored CPR/AED Training
  • Monthly Employee Appreciation Events
  • Onsite Dining Options
  • 24/7 TELADOC Services for Employees and Their Households


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