Accounts Receivable Coordinator

2 weeks ago


Macon, Georgia, United States Walthall Oil Co Full time
Job Overview

Walthall Oil Co is a well-established family-owned business with over 70 years of experience in the industry. We pride ourselves on providing a relaxed work atmosphere complemented by excellent benefits, including health insurance, retirement plans, and paid time off. We are currently seeking a qualified individual to take on the role of Collections Specialist.


Position Title: Collections Specialist


Role Summary:
The Accounts Receivable & Collections Specialist plays a crucial role in managing the cash flow by overseeing the receipt and application of payments, ensuring accurate transaction records, and addressing overdue invoices and account discrepancies. This position also supports the administrative functions of the office.


Key Responsibilities:

  • Process, post, verify, and record customer payments and related transactions for accounts receivable.
  • Investigate customer discrepancies and overdue balances in collaboration with the collections team.
  • Organize, file, and retrieve documents pertinent to accounts receivable and collections as required.
  • Track accounts receivable and identify accounts that are overdue.
  • Engage with customers regarding overdue accounts to facilitate payment collection.
  • Utilize various resources, including credit bureau data and internet searches, to locate customers who may have changed contact information.
  • Maintain comprehensive records of communications and payment attempts with delinquent accounts.
  • Address customer inquiries and complaints related to billing matters.
  • Provide regular updates on the status of outstanding accounts and repayment efforts.
  • Coordinate with Operations regarding overdue accounts to suspend services when necessary.
  • Manage customer accounts payable portals and collaborate with billing Operations to ensure timely invoice processing.

Essential Skills and Qualifications:

  • Strong verbal and written communication abilities.
  • Proficient in Microsoft Office Suite, particularly in managing email correspondence and basic Excel functions.
  • Capability to operate standard office equipment.
  • Able to work independently and thrive in a fast-paced environment.
  • Exceptional organizational skills and meticulous attention to detail.
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