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Customer Success Liaison

2 months ago

Miami, Florida, United States All Building Cleaning Corp. Full time
Job Opportunity at All Building Cleaning Corp.

We are seeking a skilled and proactive customer success representative to contribute to our team's mission of providing top-quality cleaning services to our community. If you excel at building relationships with clients, resolving issues, and delivering exceptional service, this role may be an excellent fit for you.

Key Responsibilities:
  • Maintain high levels of client satisfaction by providing accurate information and resolving issues in a timely manner
  • Respond to client inquiries, questions, and concerns in a professional and courteous manner
  • Stay up-to-date on product knowledge and collaborate with the sales team to drive business growth
  • Ensure client account details are current and accurate
  • Document client interactions and follow up on feedback to improve services
  • Share client suggestions with the team to enhance our services
  • Visit potential clients to assess their cleaning needs and provide personalized solutions
  • Build and maintain strong, long-term relationships with clients
  • Identify new business opportunities and participate in business development activities to drive revenue growth
Requirements:
  • Strong understanding of client interaction and relationship-building
  • High school diploma or equivalent
  • Excellent communication and listening skills
  • Proven problem-solving abilities and a customer-centric approach
About All Building Cleaning Corp.

We are a dedicated team of professionals committed to providing clean and safe environments for our clients and their employees. Our mission is to deliver exceptional cleaning services that meet the unique needs of each client. We value teamwork, ownership, and growth, and we are seeking like-minded individuals to join our team.