Trade Compliance Assistant Manager
2 weeks ago
Position Overview:
Forever 21 has established itself as a prominent player in the global fast fashion industry, evolving from its modest origins in Downtown LA to a network of over 350 stores across the USA and a thriving e-commerce platform. Our core mission is to foster individual self-expression through exceptional fashion, underpinned by our commitment to Inclusivity, Customer-Centricity, and Accessibility.
With a revitalized emphasis on enhancing customer experiences, we provide a blend of high-fashion designs and essential wardrobe staples, all within a vibrant shopping atmosphere. Our collaborations with renowned brands and influencers, alongside our trendsetting initiatives, ensure that Forever 21 remains your preferred destination for shopping, working, and enjoying life.
Role Summary:
The Trade Compliance Assistant Manager plays a vital role within our team, overseeing the classification of brand SKUs, maintaining the Harmonized Tariff Schedule (HTS) and duty records in the brand's ERP system, and acting as a liaison with U.S. Customs and Border Protection (USCBP) on various inquiries and requests. This position ensures that brokers adhere to established protocols and supports compliance with all relevant regulations from USCBP and partner government agencies.
Key Responsibilities:
- Conduct thorough reviews of U.S. HTS codes for new SKUs and ensure accurate maintenance within the brand's ERP/PLM system.
- Assign duty amounts and audit duty payments, actively participating in line-review activities with the merchant and sourcing teams.
- Support post-entry audits and assist in developing Standard Operating Procedures (SOPs) for auditing duty payments.
- Facilitate the setup of new and reactivated import vendors and factories within the ERP system.
- Serve as the subject matter expert for all import-related inquiries from both internal and external stakeholders, including Customs Brokers and USCBP regulations.
- Stay informed on import and export regulations, monitoring updates and implementing necessary changes within the organization.
- Assist in managing First Sale, Foreign Trade Zones (FTZ), Free Trade Agreements (FTAs), and duty drawback programs, providing necessary reporting.
- Oversee the creation of export documentation as required.
- Audit broker and paperwork processes, maintain compliance records, and communicate effectively with USCBP.
- Collaborate with business partners to maintain the vendor manual and communicate requirements to vendors.
- Understand duty deferral programs by origin and communicate relevant changes to support sourcing strategies.
- Utilize ACE and other reporting tools as needed.
- Support brand-level import operations teams with daily activities and identify efficiencies and cost-saving opportunities.
Qualifications:
- 1-3 years of experience in Import/Export Customs Brokerage is preferred.
- Familiarity with regulatory requirements, forms, licenses, and certifications affecting imported and exported products.
- Proficient understanding of U.S. Harmonized Tariff Classification and Free Trade Agreements (e.g., CAFTA, AGOA).
- Licensed Customs Broker status is preferred but not mandatory.
- Experience with the ACE Portal system is advantageous.
- Strong proficiency in Microsoft Excel and the ability to quickly learn technical applications.
- Analytical skills to interpret quantitative and qualitative data effectively.
- Ability to build constructive relationships with a diverse range of partners.
- Excellent organizational and time management skills.
- Strong listening, written, and verbal communication abilities.
- Willingness to work occasional evenings and weekends during peak periods.
- This role is situated in a professional office environment, utilizing standard office equipment.
Work Schedule:
Forever 21 currently implements a hybrid work model for employees at our headquarters.
Why You Will Enjoy Working Here:
At Forever 21, we cultivate an inclusive culture where every individual feels valued. Our comprehensive benefits package includes competitive Paid Time Off, flexible work schedules, free onsite parking, gym access, and eligibility for our annual bonus incentive program.
We encourage our employees to:
- Unleash Your Style: Express your individuality through a relaxed corporate dress code.
- Embrace Your Uniqueness: Celebrate the diverse perspectives and talents that each person brings.
- Own Your Journey: Take charge of your personal and professional growth, with opportunities to advance your retail career across our portfolio of brands.
Additional Information:
The salary range for this position is competitive and based on various factors, including experience and position offered. Forever 21 and its affiliated brands offer a benefits package that includes a 401(k) plan and an employee discount program.
Forever 21 is an equal-opportunity employer, committed to fostering a culture of inclusion and diversity within our workforce.
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