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Customer Service Ambassador

2 months ago


Peoria, Illinois, United States Interdent Sa Full time

**Job Summary**

At Interdent Sa, we are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient experiences and ensuring seamless communication between our patients and dental team.

**Key Responsibilities:**

• Greet patients and visitors, handle incoming calls, and perform general clerical tasks

• Coordinate patient flow through effective communication with our dental team

• Assist patients with necessary paperwork, set up accounts, and make charts for new patients

• Manage our daily schedule, make appointments, and edit as necessary

• Perform other duties as assigned to support our front office operations

**Requirements:**

• 1+ year of customer service or customer-facing experience required; dental or healthcare experience preferred

• Excellent verbal and written communication skills

• Computer literate with experience in QSI a plus

• Ability to multitask and work in a fast-paced environment

• Bilingual Spanish preferred

**Benefits:**

• Medical, dental, and vision insurance

• Life insurance

• 401K plan

• PTO

• CE credits

• Referral bonuses

• Career opportunities to advance with our company

**Pay Rate:** $16-20+, DOE

**Schedule:** Full-time, Monday-Friday