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Customer Service Ambassador
2 months ago
**Job Summary**
At Interdent Sa, we are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient experiences and ensuring seamless communication between our patients and dental team.
**Key Responsibilities:**
• Greet patients and visitors, handle incoming calls, and perform general clerical tasks
• Coordinate patient flow through effective communication with our dental team
• Assist patients with necessary paperwork, set up accounts, and make charts for new patients
• Manage our daily schedule, make appointments, and edit as necessary
• Perform other duties as assigned to support our front office operations
**Requirements:**
• 1+ year of customer service or customer-facing experience required; dental or healthcare experience preferred
• Excellent verbal and written communication skills
• Computer literate with experience in QSI a plus
• Ability to multitask and work in a fast-paced environment
• Bilingual Spanish preferred
**Benefits:**
• Medical, dental, and vision insurance
• Life insurance
• 401K plan
• PTO
• CE credits
• Referral bonuses
• Career opportunities to advance with our company
**Pay Rate:** $16-20+, DOE
**Schedule:** Full-time, Monday-Friday