Spa Receptionist

We are seeking a highly skilled and customer-focused Spa Receptionist to join our team at BlueStar Resort & Golf. As a key member of our spa and fitness team, you will be responsible for providing exceptional customer service to our members and guests.

• Greet and welcome members and guests in a friendly and professional manner.
• Respond to requests and direct calls to staff members and relay messages.
• Schedule spa reservations and maintain daily standard operating procedures for the opening.
• Be aware of the daily club calendar and become knowledgeable about facility services and programs to encourage members and guests to dine in the restaurants and participate in other spa, salon, and fitness services.
• Sell retail products and handle cash and card transactions.
• Report maintenance and safety issues to the Spa & Fitness Manager or maintenance staff.
• Assist with administrative projects as requested.

• High school diploma or equivalent preferred.
• One year related receptionist, customer service, or hospitality experience preferred.
• Knowledge of fitness, aquatics, salon, and spa standards a plus.
• Computer literate and able to calculate discounts and percentages.
• Ability to communicate positively and effectively with team members and supervisors.
• Self-motivated and able to work independently with little supervision.
• Good time management, organizational, and follow-up skills.
• Ability to consistently achieve high work standards and attention to detail.

This position operates indoors and routinely uses standard office equipment. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to hear, see, speak clearly and understand the speech of another person, sit, stand and walk, use hands to fingers, handle or feel, bend, and reach with hands and arms. The employee must be able to occasionally lift and/or move up to 20 pounds.