Electronics Field Service Specialist
2 weeks ago
As a Field Service Engineer specializing in electron microscopy, you will be responsible for traveling to various client locations to install and provide technical assistance for advanced electron microscopes. Your role will encompass hands-on support, routine maintenance, troubleshooting, and repair of these sophisticated instruments.
Key Responsibilities:
- Install and configure new or upgraded electron microscopes at client facilities, ensuring they operate according to specified requirements.
- Utilize your expertise in electronics to diagnose and rectify issues with electron microscopes.
- Analyze customer reports and documentation, and inspect malfunctioning instruments to ascertain the nature and extent of the problem.
- Employ schematics to troubleshoot issues with the affected instruments and prepare detailed reports of findings and recommendations.
- Exercise independent judgment and discretion in problem-solving scenarios.
- Complete and submit field service reports along with weekly expense documentation.
Qualifications:
- An Associate's degree in engineering or a related scientific field, coupled with a minimum of 6 months of relevant electronics experience or training, or an equivalent combination of education and experience.
- Exceptional customer service abilities.
- Practical technical experience in the installation and repair of electronic equipment.
- Proficient knowledge of analog, digital, and RF electronics.
- A foundational understanding of troubleshooting methodologies.
- A valid driver's license and passport are mandatory.
- Willingness to travel overnight up to 30% of the time.
What We Offer:
- Competitive salary along with a comprehensive benefits package.
- 401K plan with matching contributions.
- Company vehicle for work-related travel.
- Opportunities for career advancement.
About JEOL USA, INC.:
Since its inception in 1949, JEOL has been at the forefront of providing innovative solutions in technology. Our commitment to advancing scientific progress is reflected in our extensive experience in electron microscopy, mass spectrometry, and e-beam lithography.
JEOL USA is dedicated to the sales and support of cutting-edge scientific instruments across North America and beyond.
Equal Opportunity Employer:
JEOL USA, Inc. is an Affirmative Action/Equal Opportunity Employer. We encourage applications from all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities.
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