Telecare Team Lead Registered Nurse
4 days ago
Vitas Healthcare is seeking a highly skilled and experienced Telecare Team Lead Registered Nurse to join our team. As a Telecare Team Lead Registered Nurse, you will be responsible for leading a team of Telecare professionals in providing exceptional patient care and support.
Key Responsibilities- Lead and manage a team of Telecare professionals to ensure timely and effective patient care delivery.
- Supervise and monitor day-to-day Telecare activities to ensure compliance with Vitas Healthcare's standards and regulations.
- Develop and implement strategies to improve patient satisfaction and outcomes.
- Collaborate with other departments to ensure seamless patient care and support.
- Provide coaching and training to Telecare team members to enhance their skills and knowledge.
- Conduct regular performance evaluations and provide feedback to team members.
- Identify and address any operational or customer service issues that may impact patient care.
- Develop and maintain relationships with patients, families, and healthcare providers to ensure high-quality patient care.
- Stay up-to-date with industry trends and best practices to ensure Vitas Healthcare remains a leader in patient care.
- Two years of experience in home health care or a related field.
- Two or more years of experience supervising an operations team in a 24/7 environment.
- Proven success in supporting strategic plans and attaining goals in a fast-paced, dynamic environment.
- Expertise in customer service and patient care.
- Ability to lead and manage a team of professionals.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Current Registered Nursing License required.
- Bachelor's degree in Nursing or a related field.
- Experience in a leadership or management role.
- Knowledge of industry trends and best practices.
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