Telecare Team Lead Registered Nurse

4 days ago


Miramar, Florida, United States Vitas Healthcare Full time
Job Summary

Vitas Healthcare is seeking a highly skilled and experienced Telecare Team Lead Registered Nurse to join our team. As a Telecare Team Lead Registered Nurse, you will be responsible for leading a team of Telecare professionals in providing exceptional patient care and support.

Key Responsibilities
  • Lead and manage a team of Telecare professionals to ensure timely and effective patient care delivery.
  • Supervise and monitor day-to-day Telecare activities to ensure compliance with Vitas Healthcare's standards and regulations.
  • Develop and implement strategies to improve patient satisfaction and outcomes.
  • Collaborate with other departments to ensure seamless patient care and support.
  • Provide coaching and training to Telecare team members to enhance their skills and knowledge.
  • Conduct regular performance evaluations and provide feedback to team members.
  • Identify and address any operational or customer service issues that may impact patient care.
  • Develop and maintain relationships with patients, families, and healthcare providers to ensure high-quality patient care.
  • Stay up-to-date with industry trends and best practices to ensure Vitas Healthcare remains a leader in patient care.
Requirements
  • Two years of experience in home health care or a related field.
  • Two or more years of experience supervising an operations team in a 24/7 environment.
  • Proven success in supporting strategic plans and attaining goals in a fast-paced, dynamic environment.
  • Expertise in customer service and patient care.
  • Ability to lead and manage a team of professionals.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Current Registered Nursing License required.
Preferred Qualifications
  • Bachelor's degree in Nursing or a related field.
  • Experience in a leadership or management role.
  • Knowledge of industry trends and best practices.

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