Enterprise Print Solutions Expert

6 days ago


Edison, New Jersey, United States Capleo Global LLC Full time
Job Description

Job Title: Server Systems Analyst

Job Type: Full-time

Company: Capleo Global LLC

Location: Remote

Job Category: IT & Technology

Job Description:

We are seeking a highly skilled Server Systems Analyst to join our team. As a Server Systems Analyst, you will be responsible for the design, implementation, and maintenance of our enterprise print server environment.

Key Responsibilities:

  • Proactively monitor, troubleshoot, and resolve print server and network printing performance and reliability issues.
  • Participate in the print environment action request, problem, and incident management workflow.
  • Code, test, and document print-related script modifications.
  • Perform new hardware and software certifications.
  • Plan for software and hardware upgrades.
  • Plan for capacity and disaster recovery.
  • Develop and maintain server and client documentation.
  • Maintain consistently courteous interactive customer service response.

Requirements:

  • University graduation in computer science, IT, or a related discipline and 2-yr related experience OR 2-yr diploma in computer science, IT, or a related discipline and 4-yr related experience OR 1-yr certificate in computer science, IT, or a related discipline and 5-yr related experience OR 10-yr related experience.
  • Experience deploying, maintaining, and supporting an enterprise Windows Print server environment, greater than 4 concurrent print servers and 500 printers: 2 years.
  • Experience deploying, maintaining, and supporting Windows Print server environment and various enterprise printer hardware, software, and security options: 4 years.
  • Experience with printer deployment automation, command line utilities, and scripting technologies.
  • Experience with supporting mainframe printing in a Windows Environment: 3 years.
  • Experience with various enterprise printer hardware, software, and security options such as multi-function device scanning, authentication, and secure access features: 3 years.
  • Experience with Windows 2019 print server technologies: 2 years.
  • Experience with Windows server and print environment performance monitoring and troubleshooting: 3 years.
  • Ability to learn quickly, problem solve, troubleshoot, work independently, and as part of a team.
  • Ability to manage stress and conflict.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group.
  • The ability to establish and maintain effective working relationships with team members, management, and vendors.
  • Ability to work evenings and/or weekends and/or during block time/change windows outside of normal business hours.
  • Experience in the Government of Alberta Domain environment or an environment of equivalent size and complexity: 3 years.
  • Experience supporting Windows 2019 as a system administrator: 2 years.
  • Experience with action request, problem, and incident management workflow: 2 years.
  • Experience with desktop printing features, preferences, functionality, and troubleshooting: 2 years.
  • Experience with enterprise printer migration projects.
  • Experience with managing and configuring DHCP and WINS: 2 years.
  • Experience with managing and configuring Windows Active directory printer objects: 2 years.
  • Experience with Remote Access software (Terminal Services, VPN, and Citrix): 2 years.
  • Experience with scripting tools, such as Powershell: 2 years.
  • Experience working in or for the public sector: 3 years.

What We Offer:

  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.


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